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December 2023 by Tyler Shepard
Should be more grateful, sorry you had to work. I’ll just bring stuff to Goodwill then, sad because I always tell people to go to Salvation Army because they donate more money to people that need it than Goodwill does. But at-least Goodwill helps you with all the stuff you bring and are nice to you for donating.
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December 2023 by Mike Kocher
I hope someone there is listening because this is a big problem with your clothing. You guys use a punch gun with much thicker plastic threading than most thrift stores. That’s not a problem if you are punching it through the tag or somewhere that isn’t going to be noticeable. I can’t tell you how many items that are left with a very obvious hole because people just punch it wherever they feel like. Through the collar, back of the shirt, it’s terrible. There’s no reason if there is a hang tag you cannot punch it through there so you’re not puncturing the actual fabric and leaving a hole. I almost wish you guys would go back to stapling the tags on. At least when you removed the staple, it did not leave a noticeable hole. I’ve enclosed two photos. The first is the wrong way. Using a punch gun right through a leather collar leaving a very noticeable hole. The second photo is the way you guys need to be doing this all the time. Through the hanging tag only. On the positive – you guys have really cleaned up your stores over the past five years. Prices are quite a bit higher than most other thrift stores, but if you have the patience, you can still still find great stuff for a decent price.
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December 2023 by Frank Lowery
The manger Greg was trying to rip me off 550 for games with no case Greg get a real job stop ripping people off
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October 2023 by ScanWrist 4Discount
The new management is really making a difference. The customer service is on point. They are extremely considerate and seem to really enjoy their jobs as well as care about their jobs. The items I found were super cool and the selection has really upgraded.
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October 2023 by Rebecca of Sunny Brookefarm
Always classic or vintage items to see..Clothing selections are in great condition.
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October 2023 by Jenna Provenzale
Kimberly is so sweet! I had a great experience donating here! ?
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August 2023 by Kirk Magill
Pricing has gotten stupid. Sorry? $2.49 for a used ball jar? Not that I was looking for anything in particular but they used to have deals in this store, now I wonder where the good stuff and good prices are.
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June 2023 by Heather Senarighi
The prices have become absolutely ridiculous. I was there today and I saw a used bottle of sunscreen for $11. A broken glass ornament for $3 that should have been trashed. I was going to buy a pair of used women’s booties and they were $14…I can buy them new for almost that price. All your doing with raising prices is losing customers. I feel bad for the employees because they are forced to deal with upset customers when questioned on pricing.
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March 2023 by Petee Hardee
The place is overpriced and you basically only get a choice of what the employee in the back doesn't want. I bet you her house/apt is full nice stuff unpaid for. This store is suppose to be for a good cause and most of its just taking out the backdoor. Disgusted when I seen it , then heard about it from others. Will never shop there again. Goodwill is right up the street.
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December 2022 by Jonathan Frana
If you enjoy the majority of your thrifting experience to be looking at several copies of things Target couldn’t sell which are priced comparably to if you actually found them on sale at Target, this is your store. Non-Target, donated items are wildly inconsistent in their pricing.This and the Ames location used to be two of the best thrift stores in this part of the state. Alas, something has happened I’m unsure of in recent years, and they both hardly resemble their former selves.The Ankeny Goodwill is a better bet, and in Ames just go to Overflow.
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November 2022 by Jackie Ingle-Moughler
Prices are a little high concidering everything's donated! Would have shopped longer if I could have used their restroom. ?♀️
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September 2022 by tina allen
Nice , clean store! VERY pricey these days tho but not outrageous to complaijust more then it used to be
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September 2022 by Mitten
Great staff, place is dusty but overall they always have alot of stuff to find!
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August 2022 by JC Sixtos
As soon as I was walking in with daughter, the guy at the register was very kind and gave my daughter a small gift. I thought this small gesture was great! Thanks so much for making us feel welcome to your store!! I will come back!!
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August 2022 by Kimberly R.
I would've given a half star if I could. Very rude staff and unpleasant my last visit yesterday. The cashier, she didn't smile at me or tell the color special, in fact she frowned at me when I was buying a shirt and I had done nothing wrong!Let's talk about prices for a thrift store, are they joking!! Is everyone money hungry! Especially at those that can't afford much! Very sad!
