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December 2023 by Juan Carlos Siliezar Medrano
Terrible service, because they are chatting with each other, they don't help the ctes, I wanted to print a page and they wouldn't accept my card, I asked for help and it was worth it! I retired better!
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October 2023 by Diana Jaehnel
Great help in the store if you need it.
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August 2023 by Mark Block
Heather and Pat are amazing and hire great employees working on the floor! Organization seems an overwhelming task, and this Staples location has most everything I need, right when I need it! Combine that with “Amazon Price Match” and now “Amazon Return” drop location, easy access in and out, Copy & Print services, UPS/FEDEX pickup, and friendly staff- it goes “Above & Beyond” this retired sales reps expectations!
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August 2023 by Erika Pruismann
I'd recommend not advertising in printing jobs if your employees aren't confident they can do the job correctly, seem inconvenienced by the job, or have no options on the process of the printing job. I would also recommend customer service training.
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July 2023 by McFly G.
Customer Service here is amazing. Jennifer was very helpful helping me create my project. There is always some available when you need help finding something and they are great at helping find other solutions if your exact item is not available. Highly recommend this location.
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March 2023 by Anthony D.
If i could give a negative i would. I walked and looked for my item that i was needing couldnt find it and nobody around to help you worst customer service ever would never return
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February 2023 by Gigi Wood
Well stocked with good variety of supplies and prices. Went in for a new office chair; they had a large variety of choices, on sale, and at numerous price points. Needed some office paper and again, they had lots of choices at different price points. It's difficult to find a brick and mortar office supply store that is well stocked with lots of choices in each category.
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July 2022 by Bob Roslansky
Fantastic customer service. Looking forward to the new laptop!
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April 2022 by Tim Nikki Harrison
I had a really wonderful experience at Ankeny Staples today! Someone (me) infected my laptop with a virus (not COVID) and they removed it. Many thanks!!
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September 2021 by Caleb Baccus
The staff is very helpful and always willing to help me find what I need. Cj does a great job with my copies and is always friendly.
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September 2021 by Danielle Koster
Honestly, don't waste your time going here. Find somewhere else. They messed up my order on their end and somehow I got blamed for their bad staff not knowing their job. CJ in the printing section was rude to me multiple times and when I called to talk to a manager, Assistant Manager Eric made excuses for his awful employees and never once made up for their mistake. I regret even spending a penny here.
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March 2021 by Tiler Chapman
The interaction I just had over using the EXIT door to leave is apalling. Apparently when you use the self service printing they want you to use the entrance to leave. Uh what?!?!? The attitude of the employee was disgusting to say the least.
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January 2021 by Patrick Stanley
I went there to get two 1 page documents printed . Kelly helped me as I had never done it before. He was very nice and made my day . Model employee
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December 2020 by Zach Click
The people at the register were nice. But the lady associate, "Jordan" at the print desk was the rudest employee I've encountered. Look, I understand you have a lot of orders. You can't take 2 seconds to help me print a dang calendar? She also sold me paper to use the printer myself. Probably full well knowing there was already paper in it. She seemingly upset, rings up my paper (that i unknowingly didn't need). Doesn't say anything else. No Staples Rewards schtick, no reply as I said "Thanks". You can only do 28pt prints max? Please. I've had more polite people at a McDonald's Drive Through during rush hour.It only takes one time to ruin your experience, and being a graphic design student now, I'll be doing a lot of printing. But not here.Thanks Jordan.UPDATE: The manager was exceptionally helpful at helping me get the calendars printed the right way. Totally changed my opinion. :)
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September 2020 by Evan Wyer
I will admit I go here a couple times a month and Erik always there and remembers me which is why I keep coming back.