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May 2024 by Mike Mapes
The dealer was friendly and very informative.
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May 2024 by Elmin K
Good place, Abraham is the best
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May 2024 by Zach Plathe
I went into U.S.Cellular at the north Ankeny location. Kobe quickly asked my needs and got me setup with a new phone within an hour. It was an effortless and easy process.
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April 2024 by Chris Schrock
Great service from Kobe who stayed an hour past closing to finish up my phone deal. Thanks!
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March 2024 by Jj B
From above: "No matter how big we grow, our values don't change. That means exceptional service from real humans."Nearly all the newer tech businesses will pro-rate your bill if you discontinue service. I switched from US Cellular to another carrier the day a new billing cycle started (due to poor coverage/dropped calls), and they charged me for the entire billing cycle. Customer service was zero help. This is US Cellular's policy. With "values" like this, I know I made the right decision to switch. Others should consider it, too. Just make sure to do it before your billing cycle ends.
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February 2024 by Tara Leeper
Abraham was amazing, being the only one working amd met all of our and the other customers needs.
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February 2024 by Jacki Ausman
Great Customer Service, he was very informational. He has great up attitude and does his job well.Great upsales
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January 2024 by Lilly C
ben was super helpful and informative when updating my phone! never had an issue with US cellular :)
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January 2024 by Jo-Vaun Sandberg
best person and very helpfull and he has a good vibe and really good to talk to
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December 2023 by Nicki Rose
Abraham was very helpful!
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November 2023 by Vincent Garcia
Very knowledgeable and fast transaction!
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November 2023 by Justin Stursma
Great service, helpful staff. Jared and Ben were awesome to work with. I was able to get in and out quickly and it was a seamless transition into my new IPhone.
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September 2023 by Rose Sparks
ISAIAH, great service!!!Thank you so much , your awesome!!!
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July 2023 by Marci Malott
Had to wait to be served, even thou I had an appt. After waiting he then asked us to come to the counter. Once there he started helping another customer that had only been in the store a couple of minutes. He tried to charge us shipping to order a product upgrade that was offered for a penny (no add't chgs stated in letter), per letter received. Then said it had to be delivered to the store location. Couldn't be delivered to home because it would be my responsibility if it was damaged in shipping. Of course I was upset and firm with my words, no cussing. He then indicated he couldn't help me. Got home called US Cellular, product was being sent to home address at no charge and no other charges. Will not go back to this location. Worst service I've ever received.
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June 2023 by Leon Shaw
Jared was knowledgeable and pleasant.I appreciated his help
