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October 2023 by Joel Everitt
Stopped at the Van Walls Ankney store to pick up a backhoe that I purchased from another Van Wall store. When I walked in I proceeded to goto the parts desk where they proceeded to give me the key to the backhoe I had bought. Unfortunately when I went to get it there was a skidloader in the way, so I proceeded to go back into the store. I went to the service manager and asked him if he could help get the skidloader moved so I could load my backhoe. He proceeded to go off about how he claimed nobody had notified their store that I was coming(Not true!) and Oh it wasn’t our store that sold it to you!! And say how bad there salesman were because god forbid he had to get off his YouTube he was watching on his phone and go move a skidloader and take 2 minutes to do it.. I proceeded to tell him that yes although I didn’t buy it from his salesmen, that the name on his shirt was the same as the one I bought it from the Iowa falls store and that the 48,000 I spent with the company all went to the same place.. I don’t know why he was so rude and why he needed to throw in all his bad comments about all the salesmen and throw them under the bus.. when god forbid it simply took him two minutes away from his YouTube show on his phone to simply help one of his company’s customers..Wow..how rude!! I’ll stay away from the Ankney store from now on and stick with the great people I’ve dealt with and always have been fair to me at the Iowa Falls store, where they actually care!!
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September 2023 by Steve Johnson
The guys at the parts counter were very helpful. I had to wait for the part to come in and they called me promptly with the correct part. Thank you all for your help.
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July 2023 by Olympian 12 (Olympian-12)
Came to get a filter for one of our blowers, quick service and very helpful with finding the filter we needed.
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June 2023 by Joe Kirby
Thank you to Tim for your excellent service. New to the area, but I’ve found the dealer for me.
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May 2023 by Ron Thompson
Tim very helpful in getting mower & Trimmer parts. Visit was fast and fr.
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May 2023 by Patti Jo Goar-Caldwell
Always have the parts needed for our older John Deere mower.
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February 2023 by Kirk Magill
We bought a Green Mountain Grill from Van Wall. They were friendly and treated us right. We will return for more when needed.
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November 2022 by Dave H.
Have done business here for many years. They have been good, but a bit pricy, in the past, but still I use them for annual garden tractor tune up and repair. This year they took a month to do a fall tune-up, sharpening and oil change (when I needed the tractor...previous years were several days)....no explanation, just it is what it is. Next year I'll ask more questions.
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July 2022 by Ron Nelson
Ryan Parks was great to work with at the Ankeny location. Bought the 2022 X350.
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June 2022 by Craig Rehor
I had my Z425 serviced last fall after the last cutting and this spring it was not cutting very well. The middle blade has been installed upside down.
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June 2022 by Harry Quinn
Went in to check prices on John Deer mowers, less than I expected, and the sales guy was very helpful.
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June 2022 by Renee E.
I was so happy with this place. They got my very favorite lawn mower up and going quickly even though it was the busy season. They were so great to talk to on the phone and the cost was unexpectedly reasonable. I am a happy camper!
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April 2022 by Larissa Beaty
Staff was very helpful and had what I needed in stock. Fast service and convenient
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December 2021 by Dave Highsmith
Stopped in to get a mulching kit. Unfortunately they didn't have any in stock but they offered to try to get one from another dealer or just put it on order and call me when it comes in. I decided on the later so hope to get a call sometime in the next few months. Also picked up an oil filter for my first oil change while I was there. Friendly parts department employee.
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October 2021 by Curt Irlbeck
This is the worst place in the world for service!!They cannot get parts or fix your equipment. Even if it’s under warranty!!! Then the service adviser in Ankeny Tomas tells you that it’s your fault!! I would not recommend buying anything from these guys if your in the market for construction equipment go to Murrpy tractor. In Altoona. They will take care of you!!!
