-
October 2023 by Chad Bentzinger
Had a great buying experience here. Installation team was outstanding. Recently had a service need on an appliance. The technician was very knowledgeable, professional, and represented us well to the manufacturer. Even though out of warranty John was able to get the manufacturer to send a replacement part fast and free to us! This is definitely a local business I am proud to support and buy from!
-
May 2023 by Dylan DeJong
Ware Appliance has fixed both my washer & dryer over the last year- they have great, fast service and friendly people!
-
December 2022 by Lisa Merten
Rude people - purchase appliances from them and they can't even service what they sell. Stay away !
-
October 2022 by Demarcus Washington
I scheduled with Ware appliance because I wanted to support a local small business. The repair man arrived on time. He asked what issues we were having. I explained what the issue was. He told me not to waste my money repairing it just buy a new washer. Told me all about the options they offer . He never looked at my washer. Never even walked into my laundry room. Stood in the entry way and charged me $80. For what!!! Never again. I will not buy from them nor will I ever call for service.
-
August 2022 by Jarrod Kerr
I scheduled with Ware appliance because I wanted to support a local small business. The repair man arrived on time. He asked what issues we were having. I explained what the issue was. He told me not to waste my money repairing it just buy a new washer. Told me all about the options they offer . He never looked at my washer. Never even walked into my laundry room. Stood in the entry way and charged me $80. For what!!! Never again. I will not buy from them nor will I ever call for service.
-
August 2022 by Russell Terhaar
Excellent in every way. Knowledgeable and fair and communication was great. Keep up the good work!
-
April 2022 by Peggy Reed
We called Monday, March 14, 2022 to schedule an appointment to have someone repair our washing machine. We were told to leave a message and they would return our call.. As of Friday, March 18, 2022, we still have not received a call back from WareAppliance. What excellent customer service!
-
December 2021 by Ann Manderscheid
Not your big box store so you get a personal experience. They listen to help get you the right appliance. Service has also been great when needed on less than new appliances... and never made to feel like I should upgrade.
-
November 2021 by SPICYshoo7er
I scheduled with Ware appliance because I wanted to support a local small business. The repair man arrived on time. He asked what issues we were having. I explained what the issue was. He told me not to waste my money repairing it just buy a new washer. Told me all about the options they offer . He never looked at my washer. Never even walked into my laundry room. Stood in the entry way and charged me $80. For what!!! Never again. I will not buy from them nor will I ever call for service.
-
November 2021 by Brian Helm
Good local source for appliance parts. A bit pricey but saves time and gas if you live in Ankeny.
-
August 2021 by Jayne Thompson
We purchased a built in microwave to replace our old one and my husband measured the space before we went and bought it. We did not know that door of the new microwave was larger and would not open when they went to install it. The guys who came tried really hard to get it in and were here longer than they were suppose to be at our house. My husband called to see if they had anyone they recommended to help fix the space and they said they did not. They said they would come back out and put it in, once we had the space fixed. When I called to schedule it, the owner told me we would be charged a 2nd install fee as they were here too long the 1st time. They were not very friendly and helpful and we will not be buying any other appliance from them any time soon.
-
July 2021 by Brady
It was a pleasure to do business with Ware Appliance. They went above and beyond to answer all questions I had about my new appliances, and ensured I picked out exactly what was needed. The installation was a breeze. They were in and out in no time, even though they had to mount a new microwave. I would highly recommend them for any of your future appliance needs!
-
April 2021 by Angela White
We are so glad to support a local business and find necessary appliance parts! The storefront boasts many photos supporting local sports teams. They had the part we needed to fix our clothes dryer! #AnkenyStrong #SupportLocal #RepairNotReplace
-
February 2021 by Jim Scott
We found Ware appliance after waiting for a washer and dryer from an unnamed big box hardware store for over two months. Not only did they have the exact washer and dryer we were looking for in stock. But were able to deliver them and install them the next morning. Ware appliance is my go to appliance store in Ankeny.
-
November 2020 by Tim Morrison
The receptionist was very helpful. The owner however is just he opposite. I tried to get some warranty work done on a Whirlpool appliance. I did not purchase the appliance form Ware since I got everything as a package with a new kitchen. Got the appointment set up and I was informed on the day that I was to get the work done that they wouldn't be coming because warranty work didn't pay good enough. The canceled my service right there.Ended up getting Westside Appliance from Des Moines to come out and take care of it. Extremely friendly and extremely helpful. Had the issue resolved quickly. I am completely satisfied with Westside Appliance and the way they communicate and take care of the customer.Completely the opposite with Ware Appliance. Rude and not very helpful. Might be a different experience if you bought your appliance there. Can not recommend Ware at all. Go to Westside Appliance.Tim
