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March 2024 by Jodi Arnold
The gentleman that helped us with this store was absolutely amazing! He was funny kind and really knew what he was talking about. However was not pleased with phone covers and the color of phones. He basically had two colors to choose from. The same went for the tablet that I purchased as well. Actually had to go online to find whatever it was I wanted.
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February 2024 by Mike Baartman
Great place
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December 2023 by Lisa Wells
Cassandra is always patient, kind, and so easy to get along with! complete customer satisfaction!!!
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December 2023 by Shannon Michelson
Cassandra did an amazing job at answering all my questions!
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December 2023 by paul maris
Cassandra is a kind, patient, problem solver. A huge asset.
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December 2023 by Laurie Simington
Great experience upgrading our phones! Kevin was great to work with!!
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October 2023 by T Malmgren
Cassandra was very easy to work with explaining things and answering questions as we went along. Was fun to watch how she took care of all customers as they came in while still completing our deal. Great asset to your store.
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October 2023 by Kip wuebker
Lindsay was fantastic to work with. So friendly & she was able to answer our questions expertly, in “layman’s “ terms. We will definitely work with her again!!
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October 2023 by Donna Clark
Cassandra did an awesome job setting up mu phone and making sure everything transfers. I did not fell rush and she answered all my questions. This will always be the verizon i use as long as shes there!
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August 2023 by Kathy McGill
It was refreshing to walk in to a provider who greeted me and truly seemed happy to be of help. Thank you for that!
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August 2023 by Joe Overman
Professional. Knowledgeable and friendly. In my estimation it’s tge best Verizon store I’ve ever been in.
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July 2023 by Frogs Leap
Ms. Cassandra Seeder did an outstanding job for me, she is fun and very kind. Cassandra is focused on her work with customers needs at the forefront and she represents Verizon with utmost professionalism. While I was in the store, another customer also commented on how much he and his wife like this specific Verizon store. Highly recommend for anyone’s phone, and/or accessory needs.
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July 2023 by Justin Montandon
Lindsay was fantastic! She did everything possible to make it a good experience in the store.
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June 2023 by Jim Powers
Cassandra had been my sales rep thru three sales cycles. iPhone 10, 12 and 14. She is great!
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May 2023 by Jeff Krage
Customer Service and Customer Experience. This is something that Verizon nor it's third party stores teach!I initially back in February went into this store to inquire about the Samsung Ultra Pre-sale and was told that after I trade in my and then upgrade my plan that it would roughly be $1,600 out the door for transferring my data, getting new case, accessories etc. as you can see it has been a few months but needless to say I walked thinking? How could I be paying $1600 when I was suppose to be getting a new phone priced at $1199 and $1000 off with my trade-in? So, I sadly went to Verizon online and purchased it through them. Needless to say I had about the same experience with Verizon online. Verizon Online wanted my trade-in phone. I wanted to make sure that all my data was removed. I drove over to Verizon and they had two employees sitting there playing on their phones. One gentleman said can I help, I told him I needed help removing some data. He very quickly said go to setting. general management then click on factory reset and you are all good. This is was done very quickly. I could figure that out on my own but that was not my real concern. I wanted to know if the factory reset actually wipes out all my data or can it be brought back with software. Then he put done his head and got back on his phone. Two employees doing nothing would not lift a finger to help me.Am I wrong, just because I am not buying something from a Verizon (third party) store should I not be able to ask questions?Based on this response, the answer is loud and clear. I am not supposed to ask questions about a Verizon product unless I bought it from this store.If this is your policy could you please state that somewhere in your store. It was extremely embarrasing and at the same time extremely upsetting. It states Verizon on the door, I am a Verizon customer but not allowed to ask this store questions about Verizon products.I will definitely go out of my way to never visit this store again, they definitely don't want or deserve my business.
