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September 2021 by Tori L
Once again disappointed in how they handle things at this bank. I tried to cash a check and get cash but they said due to my balance it has to go into my account and I wouldn't get the full amount either. Went to a different bank and they cashed it without any questions for the FULL AMOUNT.
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January 2021 by B D.
I already had issues with Wells Fargo the first time i made an account that lead my old bank to file a dispute. Today i have another problem i got a letter "consumer account application " that i MUST sign. upon reviewing they have my ex husbands street address i got worried as i do not have a good relationship with them. I called online banking they referred me to a local bank. I made an appointment to a local bank but before driving 30mins just to go to WF bank i called in and explain what's going on so I won't waste my time driving without resolutions. But it end up telling me " when you file you typed in the wrong address or use auto fill" and i was like impossible i am not that old or imbecile not reviewing anything without sending. All i was asking is for them to send me or print me a new copy of the document with the right address, but he insisted he can't do it only the online customer service can do that for me. But i kept telling him they are the one who suggested to see local bank. End result he transferred me to Wells Fargo customer service, thanks Robert for not letting me go there without resolution.
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January 2021 by Tori Lyn
Once again disappointed in how they handle things at this bank. I tried to cash a check and get cash but they said due to my balance it has to go into my account and I wouldn't get the full amount either. Went to a different bank and they cashed it without any questions for the FULL AMOUNT.
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April 2018 by Alonzo Beeching
Wells Fargo nationally doesn't deserve a single star in my opinion. The local branch in Atlantic Iowa I will give them a pass and rate 1 star. Info on website and answering service state drive thru opens at 0800 Mon-Fri. Thats a lie! They open the drive thru at 0830. If you have the audacity to arrive at 0800, you will have the cops called on you and asked to leave until they open. That's just for waiting in the parking lot . I'm willing to bet if I had blond hair and blue eyes, I wouldn't have been threatened with the cops.
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July 2017 by Michael Kelly
Fast service, customer service is great.
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July 2011 by Tom Clements
They gave out free water for RAGBRAI!!!
