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November 2023 by Amanda Gordon
My mother took my uncles car (who has mentally challenges that they knew of) they cleaned the oil under the car, replaced oil pan gasket and sealed oil pan. First roundCost 700. Picked up car. He drove it for a day in half. It overheated. Housing thermostat broke, replaced housing unit. So then they did an expensive test that was unnecessary second go round cost 800 out the door. And then they tried to say that they needed to replace the whole engine for 9,000. We decided to take it to another mechanic in which they only needed to do a good tune up and the car has been driving perfectly since. This place definitely missed Diagnosed from the get go. And I think it’s an absolute disgrace. Very disappointed he did even get his discount for having AAA, until we repeated it multiple times. Otherwise would not have gotten it. If you don’t know about cars personally, I wouldn’t recommend believing them. Asked for owner to call after he get off vacation and never Received one.
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October 2023 by Alison Carter
Absolute professionals. They did a full vehicle inspection to inform us of any potential issues or repairs, but did not pressure us at all. Explained our needs and budget and they helped us make an informed decision on what was needed now versus what can wait. Thank you so much!
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October 2023 by Kyle Deters
My truck had some issues that took an extensive front to rear inspection. Niki and Jeff were incredible through this whole process and Jordan, who went above and beyond to get my truck running great again! Thank you all from me. You should let Ace Auto be your go to mechanic shop! 5 stars business!!
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August 2023 by Ami Humphries
I had a very good experience. Great service and they gave me a ride home after I dropped off my car and they even offered to come pick me up to get it. They looked over my car and gave me a breakdown of what needed to be fixed with the estimates. I am very happy with the service they provided and will definitely take my car back when needing to.
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August 2023 by Charles Koster
It was an unfamiliar car, 1986 Alfa Romeo, but they did the due diligence to find the correct replacement parts and learn the correct installation methods. New thermostat, Wats link, and steering rack. They also isolated and repaired a massive drain hose leak on both sides of the sun roof.Services: Steering & suspension repair
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August 2023 by Barbara Rusch
Everyone at ACE were very helpful and my car was evaluated right away. I received a fair estimate. I ultimately decided to wait until I got to my home state, judging by their professionalism and efficiency I would have trusted them to do a great job on my car.
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August 2023 by Mike S
Incredible service!We were on our way to Colorado from the Chicago area when our air conditioning decided to stop working. It just so happened to be the hottest week of the summer. We stopped at ACE to see if there was any way we could find a solution. Thinking the worst, I figured we were going to have to head home, but Niki got her team together and solved our problem. Back on the road and vacation bound again. ACE fixed our AC and saved our vacation. Highly recommend these guys!
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June 2023 by HMP D
Very honest, professional service and attitude. Addressed and repaired the issues, let me know all the major/minor problems concerning my vehicle, provided the quote upfront, did the work fast and efficient. This is the place to bring your car problems, for sure.
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June 2023 by Shannon B.
Do not go to this shop. They use used parts and do not tell you. The only way I found out is because I had the steering column replaced in my car, I picked it up, and as I needed my horn in a traffic situation I found out my horn (and nothing on my steering wheel worked!). Called Ace to tell them and they told me that sometimes can happen with a used part. A used part? No one told me I received a used part. So for all of you boasting about the prices.....you probably drove away with USED parts without your knowledge.My other car was also there at the same time, I had a $100 deductible. They tried to charge me $120+. When I asked what the $20+ was for, they removed the shop materials and hazmat fees and said they didn't need to charge me for those. Had I not said something, I would have been overcharged. Any other shop you go to if you have a $100 deductible, you pay $100 period. You aren't nickeled and dimed with "shop fees".Do NOT go to this shop!
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June 2023 by Suzanne Robert Witcher
Over the weekend my car started squeaking. The dealership couldn’t get me in, but I called Ace Auto, and Dawn was able to get me in. I arrived to a very nice lounge area. I explained I felt a rock was in my brakes. As the noise started after being on a gravel road, but wanted to make sure it was nothing else. The mechanic came out and explained it was a rock and no damage thankfully had happened. I will be taking my car here from now on. Honestly and fast service.Service: General repairs & maintenance
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June 2023 by Sophie Charon
Very knowledgeable mechanic. Recommended by AAA. He let me know everything wrong with my car. I had the choice to approve or disapprove each repair.Services: Wheel alignment
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May 2023 by Cole
Charged me $1100 for a rebuilt alternator. A brand new alternator (let alone a rebuilt one) should be no more than $350. Another $400 for the labor and that’s being generous = $750 in all. $1100 was a ridiculous price and just insulting.
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May 2023 by Brad D.
Received fast and friendly service for a vehicle inspection. Very important when your vehicle is your livelihood. Thanks Ace!
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April 2023 by Serena Patterson
Fantastic!!My Honda CRV’s AC went out. I went to Firestone first and they claimed they would be able to fix the issue. After multiple parts being installed and thousands of dollars, the issue was still not fixed. I gave up with Firestone and decided to look elsewhere. Ace Auto Doctor & Repair was able to find the problem and fix it right away. They clearly know what they are doing and are 100% trustworthy. I will be taking my car here in the future for all repair needs!
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April 2023 by Sino Xxxx
waited 5 days to get my car diagnosed under a hour. oh and when I brought in I never was I told an INITIAL fee was gonna take place ONLY a fee after an hour. get a call oh heres a fee we never mentioned on the phone and while you were here. shouldve just went to the dealership better prices and service. Close to 2k difference in repair that was offered as well, def call around before you close the deal.
