Appliances in Bettendorf, IA

“I was a first-time online purchase customer for this visit. The entire process was seamless. I am admittedly not the most technology savvy person, and purchase to pickup went well.”

“I rented a small tractor with a loader bucket and backhoe. The rental staff were friendly and efficient.I had some experience with a loader tractor, but not the backhoe. Staff answered my questions, but some technical information was not given (such as the presence of locking pins in the backhoe mechanisms (likely for transport purposes). Instructions were mainly that it's "easier to play with it and learn it's operation that way". In most respects that was true if you have at least a little knowledge, but you must realize that there is a great deal of responsibility in operating a piece of complex machinery that weighs thousands of pounds, and that has powerful hydraulics that could quickly pin or crush you or a bystander.Ideally I would recommend that home depot personnel give at least an introduction to the backhoe controls and safety, and that anyone who has zero experience operating heavy machinery to not do it without someone present that can guide you in safety/operation fundamentals. Home depot rules also require you to connect the trailer containing the equipment to your tow vehicle yourself (they can give verbal directions), be able to back the trailer up for hookup and return, etc. Most likely this is for liability purposes.Other than that, the rental process was quick and easy, and the machine and trailer were in fantastic condition. I took photos of the tie down chain positions before I unloaded it, and I found those useful when it came time to load the machine when I was done with it.”