Ascentra Credit Union is a local, not-for-profit credit union that is democratically controlled and owned by its 40,000 members. Unlike banks, Ascentra puts people before profits, with those profits going back to members in the form of lower interest rates on loans, higher returns on deposits, and lower fees. Ascentra's cooperative model is more than just about financial services - it's about being part of an organization that genuinely cares about its members' financial well-being and the communities it serves. Lifelong Quad Cities residents praise Ascentra as the best credit union they've used, with friendly and prompt service, easy online banking, and helpful staff like Beau V. and Jody, who have assisted members with loans and account openings. Customers appreciate Ascentra's community involvement, such as sponsoring events at local schools, and convenient features like a change machine for members. Even in difficult situations, Ascentra has been described as extremely helpful and understanding, making the process easy and convenient for members.
