-
October 2023 by Dave Wagner Sr.
Some of the older units could use some TLC, but overall a good experience. Full access to my unit from 6a-10p everyday which is great. Competitive pricing to other places I looked at, and a great location as well.
-
October 2023 by Cheryl Draeger
I have rented from SROA for a number of years. It's to my observation that they are parasitic on their. Clients with constant rent increases, late fees, other fees and then take advantage of seniors and sick people by confiscating and selling their goods. The city should try to get rid of thos Florida firm out of the QC. Do not rent from them.
-
August 2023 by David J
High enough priced to begin with, but once we had our unit completely full, we got a 30 day notice the price would increase from around $70/mo to $100/month. I know they figured we had gone through too much work to vacate that quickly. They were wrong. DO NOT GO HERE.
-
August 2023 by Erika Gibson
Danielle was very helpful when we went to rent a space for our RV. There was a hiccup with our spot but she was able to get us a spot right away and took the time to show us where it was! Thanks Danielle :)
-
July 2023 by Tonya Creasy
The lady in the office in Bettendorf is amazing. She was kind and considerate of my issue I was having. Thank you for such great service!!!
-
June 2023 by Renate Lee
Danielle is a Godsend. She is very helpful and friendly. I hope you are paying her enough. I would hate to see her leave.The storage company itself has become overpriced and I will being sizing down to one unit soon.
-
June 2023 by Jennifer Terry
Danielle had a great personality and helped me with everything that I needed to have taken care of she is a good worker
-
May 2023 by Kylie Foley
Excited to have found storage rentals of America! My father needed storage for his trailer so we called and SROA had a spot and their office was open on the Saturday. We went in and Danielle was awesome! Very friendly and helpful. She was efficient while still making sure to answer all our questions. We are happy to have found SROA, the lot is secure and very reasonable prices. Thank you Danielle and SROA!
-
May 2023 by Game Coach
Terrible! My property was broken into and stolen from. I called the day it happened and I have called a few times since then and no one has ever called me back regarding this. Absolutely terribly managed lot and I will never do business with them again or recommend. A police report was also filed pertaining to this incident. I would not trust the safety or security of your items in this lot!
-
May 2023 by CrystinB Brown27
Danielle was very helpful & pleasant to speak with. She helped and explained everything to me perfectly (:
-
May 2023 by Kathleen Anderson
Online process made easy. Rep stayed on the phone until complete and correct. On site manager very helpful and responsive.
-
May 2023 by Bruce & Carol McNeely
When I arrived at our unit it was dirty and in need of a good sweeping. Two rodent control packets were on the floor. The security gate on State Street was broken so anybody could drive into the complex and was still not fixed the next day when I came to the unit.Update: the security gate is still broken the last time I checked, and I have more and more difficult actually talking to somebody at the facility. They seem more interested in simply taking my money and not providing any customer service.Update #2: don’t ever, EVER, rent from this place. The security gate is still broken and the on-site manager was very rude to me, repeatedly yelling that she was on her break when it is practically impossible to reach her by phone or in person even during office hours.
-
April 2023 by Rob Isley
I rented a unit this fall to store my boat in for the winter. When I picked my boat up there was water on the cover...but I could overlook that if the service was good. When I went to check out of my unit I was amazed at the disrespect and poor service I got. I walked into the office, no other customers were in there and one person at the desk. I stood there for an extended period of time before she even acknowledged my presence and then said in an extremely snotty tone "is there something I can help you with?" I informed her that I was checking out of my unit. She asked for an intent to vacate form and when I informed her that I had called 2 weeks prior and the person I talked to on the phone said to have my stuff out by the end of the month and then stop into the office to let them know I was out. I followed those directions. She demanded I have the form and I calmly said that they did not inform me of the form. She then said, "I don't know who is telling you guys this," and then slammed a vacate form on the counter.So if you want to have your stuff wet and then be treated like trash...go here. Otherwise I would recommend finding another storage unit and have a better chance of being treated with respect. Will never go back here again.
-
April 2023 by Bam Bam Truck and Trailer Repair LLC
Casey is awesome. She answered all my questions and took very good care of me. She would the reason I would rent there again.
-
April 2023 by Jennifer
I was very surprised to see the quality of the inside of the storage unit. It was huge, very well built. The inside was lined with metal walls and wooden support beams. and very clean!
