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January 2023 by Claire Flinn
Haven't had to use them lately but these guys are the best! They always do a good job!
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September 2022 by Steve E.
I've been taking my cars here for many years. They accept the car and verify what service I'm looking to have completed. Most recently an older Honda Civic needed an oil change, brakes and a remedy to a rear exhaust noise. I dropped it by 8, they called with estimate by ten, and ASKED IF THE QUOTE WAS ACCEPTABLE. When I agreed to the very reasonable estimate, they started the work, and called a few hours later. It is a no frills shop, and always is reasonable.
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June 2022 by Pauline E.
I've been using Bettendorfs Friendly auto for as long as I can remember. I highly recommend them the prices are reasonable and the job is always done right.
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May 2022 by Kedric Prince
I have been to this place 6-8 times, last month was enough! I have given them well over $3,500 in repairs, when you get a receipt it typically doesn’t list the job only the price. I paid $375 for front pads/rotors. This is a fact, I was quoted three different prices ? when I dropped it off it was $325, when they called me said it was done, it was $350, when I got there it was $375. I was upset then gave them my card and walked out. I see this has happened to other people, not just me. My truck shakes worse now then before them “fixing” it. When you go in they always “find” other things wrong that has nothing to do with what you brought your vehicle in for, twice they fixed it without asking me. One of the guys taller gentlemen is great, the older man needs to quit, he’s rude, not helpful. I AM done, you take your vehicle there good luck. Last example I got a radiator put in, had a year warranty, they couldn’t find a receipt that it was done. No wonder they don’t take warranty from companies they’re not legit, never again!!!
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March 2022 by Elizabeth LaPorte
Reasonably priced. Quick service. Very nice, and explained the issues with my vehicle, before they did the work. If needed again, would definitely choose their garage again.
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February 2022 by Dawn Boney
I highly recommend Bettendorf's Friendly Auto. Had a wonderful experience, terrific service and good prices! Excellent excellent excellent!!!!
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November 2021 by Randy DeVoss
Great place to take your car and get it back in a timely fashion and a price that doesn't give it to you in the tailpipe.
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June 2021 by Ryan Wermes
DO NOT USE!!!I brought my vehicle in for a simple brake bleed. Was quoted $85 over the phone. A day after dropping it off, they called and said it was ready and the price was $610+!!! They installed a master cylinder and a front wheel hub assembly without bothering to first call me and let me know that it needed these additional parts OR bothering to get my authorization. They NEVER provided me with a quote (verbal or written) as to the additional amount. I made them remove the wheel hub assembly and put the old one back on. Now the price went down to $294.After they had posession of my vehicle for over a week, when I showed up to pay, they REFUSED to take payment via check or credit card, claiming I was going to put a stop-payment on the check or dispute the cc charge. They demanded cash and cash only. Furthermore, they then shut the door to the garage locking my vehicle inside... effectively holding my car hostage. I returned 10 minutes later with cash. I should have called the police on them.Folks, listen up... EVERYTHING this shop did was ILLEGAL! Per Iowa Law, you are ENTITLED to a written estimate. A repair shop is REQUIRED to get your authorization BEFORE installing parts. And they absolutely CAN NOT hold a vehicle hostage because of a dispute over the payment! This place was 110% in the wrong! I have filed a complaint with the Iowa State Attorney's Office for their negligence.I had never used this place before. The ONLY reason I went there was because I am a believer in supporting small businesses. Learned my lesson the hard way and will never go back! Trust me, take your car to the dealership.... you might pay a bit more but you'll have peace of mind they will follow the rules.
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February 2021 by Bob Boore
I thought the service and price was very good@
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February 2021 by Valerie Rockwell
They were very friendly and were able to get my vehicle in and get it fixed same day with reasonable prices. Will recommend and use them again.
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January 2021 by Grace Marty
Excellent service. Staff are knowledgeable and friendly. This is the best place for car maintenance. Prices are fair as well.
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December 2020 by michael daurelle
The service was great the prices were exceptional you got my car in and out in the same afternoon I would recommend this place to anyone
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June 2020 by Ash Hendley
I've taken my vehicles here for many years. Aways good service and reasonable.
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May 2020 by delinda k
I used these guys because a friend said they were good. from experience they're ok if you need something simple like window motor replaced but I'll never let them touch my motor again. complete waste of money. sold a $3000 car for $600 after they "fixed it".
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April 2020 by Alyssa Metallo
My dad is my main mechanic back home in the Chicagoland area, so moving out to the QC meant finding a mechanic I could actually trust when I couldn’t get my cars home. Ernie and his guy are the only two other people I’d ever allow to touch my cars. Trustworthy and don’t give you the run around or try to sell you something you don’t need. You can tell he cares about you being safe behind the wheel, not the cost of your bill. Highly recommend this awesome crew!
