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February 2024 by Sarah Jamieson
Friendly staff and seemed very thorough. I had a good experience and would definitely recommend.
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January 2024 by Hrushikesh Engineer
Great place for car service. I got my service through CarAdvise. Nice group of people, very respectful and kind.
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January 2024 by April Hemphill
My family and I stopped into the State Street locationof Car X in bettendorf last week. We were on our way out of town at about 5:45 pm. Our tire ended up having a nail in it. The technicians had gone home just a bit before we showed up. Jason fixed our tire and got us on the road within 15 minutes. We are grateful that he was there and was able to help us. Great attitude, very friendly and incredible service. Highly recommend!
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December 2023 by Serg
Got a tire changed and rather than tell me they didn’t have it they put a single all terrain tire on my truck and didn’t bother even asking. Figured it out when I checked the rear to see why it was feeling funny driving down the road.
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December 2023 by Rusty Boruff
I had a nail in my tire, they got me in quick and a great experience at first. However, after 15 minutes maybe a district manager came in. He was rude and very unfriendly. But he started talking to what I assume is the store manager, the female who answered the phone when I first called.It got somewhat tense between the two. She ended up spending the next 30 minutes complaining on the phone to various people, how under paid she is, store restructuring, how she turned down 4 district positions prior and there’s no transparency etc…She was very loud so all the customers could clearly hear her. She also complained to other workers there about this person who showed up.I ended up waiting 10 more minutes while my truck was parked outside running with the keys in it…because she wouldn’t come to the front desk.I will say what I assume was the mechanic was great and very nice and also maybe the assistant manager (a male working front desk who came in about 45 minutes during my wait).Overall it was a very uncomfortable experience sitting there for an hour + listening to the griping of how bad the company is.
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October 2023 by Rich Morthland
We have used this shop multiple times and have always been very happy, but this time they went over the top with service. I purchased a new battery across the road at Auto Zone, but they do not install. I took the car and battery to Car-X, no appointment, no notice. With less than five-minutes-wait, the Technician went to work swiftly and efficiently. He installed the battery and cleared the Check Engine codes, all related to the faulty battery. When he finished, I said "Let's go inside so that I can pay."His reply was, "No Charge." That is service! I am a fan for life!Services: Air & cabin filter replacement
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October 2023 by Jake
Dealer couldn't get me in for 2 weeks for an oil change, car x got me in next day. Fast, professional, and friendly.
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October 2023 by Gregory Stopyra (Greg)
Have had nothing but good experiences here with both my Wife’s and my car. Honest feedback and very competent techs. I’m done going other places. Go here!
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September 2023 by Linda Daniels
We had a flat on the interstate and after putting on a temp tire we drove 15 minutes to get here. They luckily had the tires we needed and got us in right away. The gal at the counter, Kelly, was very friendly and helpful.
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September 2023 by Michelle Preston
Realized I had a taillight that was out and called to see if they could fit me in on a Friday morning to replace it. They told me to swing by, did the work in under 15 minutes, and didn't even charge me because it was such an easy fix. I was so impressed with their kindness.
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September 2023 by Gregory Stopyra
Have had nothing but good experiences here with both my Wife’s and my car. Honest feedback and very competent techs. I’m done going other places. Go here!
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September 2023 by Maureen Greenan
Very friendly employee's and they have always done a great job on the car.
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August 2023 by David Smith
I stopped in today and they provide fast and friendly service!Service: Oil change
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August 2023 by Brett Robertson
I’ve been here several times now and keep coming back for a reason. Honesty is probably the most important thing next to actual quality of work when it comes to car shops, and I trust this place with my car and with my wallet. They’ve always dealt fairly with me, told me what I need or don’t need (which is a big deal considering when they tell me I don’t need something, it means they’re sacrificing profit for honesty) as well as told me when things can wait and when they can’t. I’ve also come in here a couple times with emergency maintenance needs, like a tire blowout, and they’ve always found a way to fit me into the schedule, so long as I’m willing to meet them half way with my own time. I’ve recommended this location before, and will continue to do so.
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June 2023 by Scott Morschhauser
The folks at Car-X went above and beyond the call of duty to help us. We had an emergency out of town, had the car towed back home to them and they spent a great deal of time diagnosing and fixing the problem. Absolutely the best customer service I've ever experienced from an auto shop.
