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October 2023 by beth voss
The nicest and most efficient location to take your motorized vehicle or EVs. They didn't even scratch my powder coated wheels. My tesla rides and looks like a whole new vehicle. Great wheel and tire selection at very reasonable prices.
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August 2023 by Rachel McCairel
After reading reviews I chose Duck Creek Tire & Service to buy four new tires from. I had high expectations walking in and boy did they meet and then exceed them! They are super friendly and attentive. Mitch is the employee who checked me in and relayed any information the mechanic working on my vehicle had. Which he had to do part way through my visit. Apparently I also had a wheel bearing loose and that would need to be fixed before they could do my alignment. He also said I could schedule that for a later date, which was nice as most shops pressure you to get other work done that day.The waiting area is nice with comfy couches(though if you’re wearing slick leggings be prepared to slide down while you’re sitting there lol). They even have a separate children’s area with lots of books, toys and a tv! If you have young children, you can let them play while you have a quiet moment to yourself enjoying some complimentary coffee from their Keurig. They have quite the selection of K cups! There’s a decent selection of magazines to peruse while you wait and also another tv. There’s also a candy machine but the selections there need to be filled and updated (no biggie and certainly not something to loose a star over, just an observation(maybe throw some Nerd Gummy Clusters in there *hint hint*)) 10/10 would highly recommend and I forsee myself doing business with them again in the future and will definitely recommend them to anyone I hear of that’s looking for a good, trustworthy auto shop!
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August 2023 by Gotti Forsure
My experience there was shocking in a away I would have never imagined. Pretty sure they do good work, but not okay to discriminate against people.
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July 2023 by david perkins
They have only been helpful in me wanting a safe road worthy vehicle
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February 2023 by Rebecca Goreham
This is a great shop to take your vehicle to for honest, quality work. They are family owned and operated and really care about keeping you as a long-term customer by providing outstanding customer service and competitive pricing. They will actually show you what is wrong with your vehicle and give you options. I also love that the owner is a local guy who is very involved in our community.
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February 2023 by adam ellis
Outstanding customer service. I believe it was Michael (I am terrible with names, I apologize if I am wrong here and I hope credit goes where it is due. The appointment was at 9am on 2-17-23) who I spoke with on the phone before dropping one of my vehicles off for an alignment. He was very friendly and accommodating.Shortly after my scheduled appointment time, he called me back to inform me the sub frame was damaged beyond repair and helped guide me on the best approach towards a repair as it is an older vehicle and parts are no longer easy to come by. He took the time and went above and beyond to ensure I was well informed.It should also be noted, I was not charged a dime for anything, including their time spent assessing the car.Top notch outfit with a very impressed first time customer.
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January 2023 by Joanna Ogle
The best place to get your car fixed, new tires and alignment and just about anything else for your car. The mechanics are top notch. This is a place you know is honest and always give you their very best! We will never go anywhere else for service. Thank you Duck Creek tires for outstanding work and a more than fair price!
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December 2022 by John Spicer
We had some vibration issues on the interstate 2 days before Christmas and dropped In to see if they could help. Although they were full up, they were able to get us in quickly and fix a problem with the air dam at no charge. Really saved our day!
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November 2022 by Craig Otta
Was able to drop off a set of snow tires and full wheels for my Mustang and they switched them out no problem in just a cpl days. They had a backlog to work on but were very accommodating. When I picked them up, the guy (can't remember his name) was like be careful the snow tires are a lot thinner than what was on there, I don't want you to scratch your rims if you stack them. excellent.
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November 2022 by Craig “Bob” Otta
Was able to drop off a set of snow tires and full wheels for my Mustang and they switched them out no problem in just a cpl days. They had a backlog to work on but were very accommodating. When I picked them up, the guy (can't remember his name) was like be careful the snow tires are a lot thinner than what was on there, I don't want you to scratch your rims if you stack them. excellent.
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August 2022 by Jim S
My family is new to the area and have looked at several different places to service our 5 vehicles. I’m a former mechanic and can spot trustworthy auto repair facilities. Duck Creek is one of the Trustworthy Auto Repair shops in the area. As an example, here recently my daughters car developed a slow leak in the drivers front tire. She took it to a large chain near her work and they told her the tire had a hole 3mm from the sidewall. Being familiar with tires, I knew the tire would need replaced if that was the case. Unfortunately I already knew the tire was leaking from the base of the valve stem, diagnosed by me with a bottle of Windex. We picked up the vehicle and brought it straight to Duck Creek and sure enough they performed a proper diagnosis and repair costing $35 versus the price of a brand new tire. Further, when I contact Duck Creek, I work with Mitch, a young, up and coming service advisor who has been taught and trained right, and understands the value of customer service. Mitch even helped me pick out custom wheels and tires for my 65 Mustang. Moreso, he was very patient with all my questions and ideas related to procurement of the wheels and tires - not easy to find considering todays supply chain delays and hard to find parts. 5 stars for Duck Creek and Rockstar Mitch!!!
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August 2022 by Deb Fruhauff
We were on a cross country trip and blew out a chunk of tire. Mike and the others were so friendly and helpful and got the tires we needed and fit us in their busy schedule. Would definitely recommend them.
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July 2022 by Paul Rouse
Great experience that included me NOT buying a tire from these guys. I noticed a screw in my tire near the side wall. It is a unique high performance tire that is rather expensive - only two available in the country. They found one! When they went to put it on, the owner Ron happened to be in the shop and looked at my existing tire and found that the screw was only superficially in the tire - barely more than a screw head. Turned out I didn’t need the tire after all. I will absolutely return when it’s time to replace the tires. Very honest. much appreciated!!!
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July 2022 by J Hens
Brought my truck in for oil change and ac not blowing cold air. Found out it was a bad compressor. Mike was great in finding part and dealing with my warranty claim. Technician John was able to install it and have me back on the road the next day.
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June 2022 by Kim Borja
Kudos to Keenan and the team at Duck Creek Tire & Service. I had previously taken my vehicle to the local Subaru dealership, where they informed me that the reason for the warning light on my car could only be solved by replacing the part in question, costing almost $600. The experienced technician at Duck Creek Tire was able to diagnosis and solve the issue himself in about an hour, without needing to replace the part. I will definitely be coming back and will happily recommend this business in the future.
