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“Noah P was very patient and helpful. Made getting a new phone a breeze. Even though he was the only employee working, he took the time to periodically check on everyone who was in the store. Well done!”
“I came in the store today needing a new phone for my mom and Isaiah assisted us. He was so helpful and very patient and informative! We are so thankful for all his help.”
“Jace Lillard at the Rock Island USCellular store has been beyond helpful, patient, professional, and knowledgeable -- both last year when there was difficulty with overseas cell phone billing...and again just this month : first, when a major number of texts disappeared and she was able to restore all of them...and then when she expedited the purchase of new phones. Your company is lucky to have her, and she is the main reason we have stayed with USCellular.”
“The employee Sam at this boost location is by far the most outstanding representative this company could possibly have he came through with timely and cost-efficient ideas and services for me I will recommend this location to everybody I have the opportunity to express this joyous experience with”
“On time, pleasant, polite & knowledgeable! Hookup went smoothly & he made sure everything was functioning as it should before he left! Will definitely appreciate the local customer service! Why did I wait so long! ??♀️??♀️”
“Jasmine was our helper today and she is beyond fantastic. Our situation with getting a new phone and line was taking wayyy longer than expected but she was so patient, kind, and understanding the whole time. I could not thank her enough! I would give more than 5 stars if I could. Thank you, girl!”
“Corey helped us through an upgrade and we couldn't be more pleased with the experience. First time leaving a phone store in a good mood. Thanks Corey! Best experience. He was knowledgeable and happy to help.”
“Great Experience!!!
The young gentleman who came out was kind, friendly, polite, had the best manners & was so sweet to my dog. Explained everything to me & walked me through the whole process!!
SWITCH TO METRONET ????”
“The store manager gave me outstanding, personal customer service. I am very disheartened that this store is being closed permanently. It is convenient and the customer service has always been top notch.”
“Marisa was wonderful very respectful because I’m a 70 year old lady and not so good with my cell phone. She helped me set the phone up with programs That needed. Very thankful today for her service! She had a lot of patience! Thank you Marisa!!”
“We have older equipment and a small office, and RK Dixon is great at doing tech support over the phone to make things work! Mary was really patient with us figuring out our issues, and other employees have also been quick to respond when we need it.”
“We needed internet because our school provided internet was ending. Called them they came out that day and we didn't owe anything until the end of the month. Blew my mind same day internet was a thing.”
“After 25 yr we switched our phone provider. Thank you Gabe for making the transition smooth, understandable, and reassuring. Gabe’s professionalism and easy going personality made this difficult decision doable. We appreciate you Gabe!”
“A couple weeks ago, the SIM card in my phone died while I was at work. I was able to get to the store shortly before they closed, and they were able to replace the card and get my phone working again at no charge. Thank you!”
“The guys just came and installed my fiber. I believe their names were Scott and Darren, forgive me I'm an old man, and they were wonderful. Very polite and nice. They told me they were sub contacters from Wisconsin.
They helped me to find the easiest way for both of us to set up the connection.
I went from a long time DSL customer to a new Fiber customer today. The total experience was phenomenal.
From the tech who called me to the lady who I set the appointment with to the two best gentleman setting it up.
Clean, fast and friendly.
Can't recommend this service any higher.”
“Maricela provided an outstanding customer experience while helping us set up our new account today. From the moment we started working with her, she was extremely knowledgeable, professional, and thorough in explaining every step of the process. She made sure we clearly understood our options and took the time to answer all of our questions without ever making us feel rushed.
What truly set Maricela apart was her willingness to go above and beyond. She repeatedly took the initiative to present our requests to her manager and advocate on our behalf without hesitation. It was clear she genuinely cared about helping us find the best possible solution and ensuring we left satisfied.
Her professionalism, patience, and dedication to excellent service made the entire experience smooth and positive. Employees like Maricela are a huge asset to your company, and she absolutely deserves recognition for the level of service she provides to customers.”
“Feeling frustrated with my cell phone. I decided to go for a walk in appointment in Moline. I got the best service and so much information from Amanda. She was easy to understand, friendly and patient. I really appreciated the treatment I received in the store. Thanks, Amanda!”
“Tee :) did amazing job she helped me get my phone back up and going and everything figured out quickly very professional greeted me when I came in and asked how could she help even while dealing with another customer Great customer skills and multitasking skills She took as much time as needed to get everything done for me and all my questions answered. I’m very appreciative for her”
“Mediacom (Quad Cities) tech Bob did an excellent job installing our new boxes. He was very knowledgeable and polite. I hope they send him out for any future service we may need.”
“I really hated the fact of going back to mediacom due to prior experiences years ago, but since they've added/rebranded the Xreme section, I've had nothing but amazing customer and internet service. They keep up with dual bands and wifi 6. A little pricey but the internet speed soothes that wound.”
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“Went in today and was pleasantly impressed by Jaeden and Phylicia ! Easy to talk to and was so friendly! If I need anything I’ll be going back to them ! Thanks again-Arionie”