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February 2024 by Bill
great friendly staff
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January 2024 by Angel Pawlik
Took my puppy Hope here for her first appointment this morning ( 1/27/2024.) Hope was very nervous but the staff was so caring and compassionate! If you’re looking for a veterinarian I HIGHLY recommend Klein!
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January 2024 by LaToya DaShea
Dr. Kline is very caring
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January 2024 by Nathan Meeks
Klein has friendly staff, clean facilities, patient and caring veterinarians and assistants, and my dog isn't afraid to come here. Actually he loves it as he knows that if he obeys orders he gets treats. They are also very helpful in getting paperwork sent out to establishments that require shot records. Appointments are normally scheduled out a week to 10 days.
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January 2024 by Andrew Vidmar
I definitely would not recommend these guys. I had been taking my pets there for at least 6 years. One of my pups caught the mystery illness that is going around. After trying to treat it for about 6 weeks we were going to try an inhaler. I needed a prescription and chose to order through their supplier on their website. I wanted to get it ASAP and chose next day shipment but someone at Klein needed to approve it first. It took about 4 hours to just find out what drug and where to get it from and another 5 hours to just approve the order and that was after several calls trying to push them to approve in time. Turns out it still missed the cutoff time so I canceled it and wanted to get a paper prescription to get it locally. The following morning the Dr called me up to question why I canceled it and to lecture me about her getting pulled out of an appointment to approve this prescription. I stopped in to pick up the prescription and that same Dr had to bring the prescription out and then continue to lecture me on how it wasn’t called for for me to have her pulled out of an appointment to approve the prescription. She was definitely rude, unprofessional and unnecessary of her to lay into me. I regret nothing I had done as I felt my dog shouldn’t have had to be in discomfort for an extra day due to their inabilities to balance their patient care. Found a new vet that it the best and is also less expensive than Klein.
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December 2023 by chris kitley
Dr. Proctor has done right by my doggo.
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November 2023 by Bink
I have been with Klein with my 2 Doxies. They are always really nice and loving to my guys. The front office staff very nice and willing to help with anything I can. In fact, when I was setting up pet insurance, one of the ladies called their rep to see if there was any savings or information they could do for me. It seem a little true that you can wait a little bit, but it seems no longer than at my old vet's place. Really like these guys and I will continue to use them.
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September 2023 by Adam Vucic
They do not seem to have the time to handle current clients and provide the attention needed beyond any basic wellness visits. After 3 visits, including being sent away once, "Hank da Huskidoo" was still in noticeable discomfort. At this point we felt the need to find a new Vet, which we are sure glad we did. He had an appointment the same day and ended up needing emergency surgery the next morning. The front desk staff has always been extremely nice, but we will not be back.
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August 2023 by Kim Whitbeck
Great service friendly front desk and always has gone above and beyond
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July 2023 by Carmen Minor
They take care of my two cats and I am definitely pleased with their care and attention
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July 2023 by Dan Hayes
Dr. Klein and Dr. Hartmann provided outstanding care and compassion for our many pets over many years. Unfortunately, COVID and rapid expansion of the business brought on less competent and less honest staff. I witnessed mistreatment of one of my cats last fall. I witnessed it. The technician saw me witness it and lied. She lied. Dr. Hartmann refused my multiple requests to discuss what happened, after all those many years of sweet concern. So I requested that our records be transferred to another veterinarian. Unfortunately, our choice could not be honored because of a no-compete agreement with another provider, so we have chosen another.Adding a qualifier: Dr. Hartmann had been extraordinary responsive to the needs of our critters for more than 20 years, and I believe she is an excellent veterinarian. I also believe that it is possible that her staff blocked my repeated requests for a call-back. Nonetheless, the results were the same, and my opinion, to my regret, stands.
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June 2023 by Bianca Maria
Everyone was extremely friendly, professional and helpful! Dr. Elliott was great with my dog and he loved everyone there including the amazing techs :)
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June 2023 by Laura Kalman
I would not take my girls anywhere but Klein. The Dr. Take time with me and explain things to me about my girls. I had to put one of my girls down this spring, the staff was so kind to me. I felt like they were as sad as I was. Their comfort and caring shows me that Kleln is the place my girls need to be.
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March 2023 by Serg
Everyone is always so nice and they do their best to get you in.
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January 2023 by Allison Felsheim
Every time I took my dog in they are required to give her an exam, which cost money. My new vet only requires an annual exam.