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February 2024 by Tim Frank
Tmi home warranty customer for around 7 years and very happy with their services.Their office and dispatch people are great and so are their repair people. Piece of mind that I always have someone to call and it’s always the same cost when they come out. Policy cost has been a good value for us.
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February 2024 by Tina Ruge
I have had a home warranty with TMI for 11 years. I have used it a few times over the years and the technicians are always professional and knowledgeable regarding the work required. I have no complaints and would recommend the company.
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August 2023 by Kay Rios
The technicians are always nice and helpful! The lady that answers the phone is one of the kindest people ever! She always has a positive attitude and is so willing to help! I love working with them and would recommend them to anyone.
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July 2023 by Ronald Cooper
Great staff.
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May 2023 by Joshua Gould
Punctual, knowledgeable, great attitude. Good experience.
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March 2022 by Adam Underwood
TMI has been great to work with. We bought a home warranty through them and after a month we had many problems with our HVAC. After trying to find the problem, the technician determined it would be best to replace the furnace. While the installers were here they found more issues. Warranty covered a majority of the entire repair. Since we decided to upgrade we ended up paying a lot out of pocket but it was the best choice in the long run. Woody was very informative and gave us all the options for the best repair to be performed. Installers were friendly and knew what they were doing. The repair man that came out before was the same. Great service. Thanks TMI.
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March 2021 by Hoan Huynh
This company is not honest, charge me $426 for diagnostic and changed filter. It took the tech an hour just to pick up the filter, and then he said the unit has to be replaced. Are we paying for the hour the tech might use to run his own errands?
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March 2021 by N Paul
Waste of money and they will attempt to get out of all repairs.
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March 2021 by Harold Sanders
The best
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March 2021 by Jeff Estlund
A/C out got 4 days, no parts on warranty for 3 yr old unit
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March 2020 by Joseph Neal
We Called in for a dishwasher repair. The repair Person came a week later and said he needed a part to fix it and that we could use it until the part came in. This was over 2 weeks ago. In fact We could not use it and more was wrong with it then expected. We called and said they were going to order the other part as well. That was two weeks ago! The people they sent to do the work own the Warranty company?????? The cool thing is I have a lot of Facebook followers and do a lot of videos as well. DO not USE THESE GUYS!
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March 2020 by Lea Haines
I cannot express enough to not use this company. We have them from purchase of our home and cannot wait until we can use a reputable company. First contact was plumbing leak and office argued that was not covered after speaking to a plumbing company that never showed up. After a couple weeks finally has someone out and said it was fixed...still have the leak so master tub cannot be used. Yesterday called to schedule time for no heat...yep you guess it still no heat. It’s only 27 degrees out who needs heat right? Horrible service. I do not give bad ratings unless I feel I can help out someone in advance.
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March 2020 by Emily Verhoef
Our furnace stopped working and we were told it would be 6 days until they could get someone to come look at it, I'm sorry but that is a ridiculous amount of time to wait especially with low temps.
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March 2020 by Musa Juraev
TMI did excellent job on furnace blower motor. Thanks
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March 2020 by Jason Giltner
My water heater wouldn't heat the water. Blake came over and knew exactly how to fix it. He took care of the issue, running to get parts, and stayed until he knew the job was done. I have used TMI before and definitely recommend and will use again.
