The UPS Store in Bettendorf offers packing, shipping, printing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Some customers report very positive recent experiences, noting the place is cleaner and the staff are pleasant, helpful, and kind. They appreciate the assistance and reassurance with shipping and the lack of wait. However, other reviews indicate significant problems with inconsistent hours, including being temporarily closed during normal business hours or closing early. This has led some to call it the worst location in the area. The business seems to have new staff, which has improved customer service for some, but the unreliable operating hours remain a concern for others.
Terrible experience. Employees don’t seem like they want to help the customers. I am not going to be doing business with them.
July 2024
Steven or shane I think his name was. Came up with hatered and talked very rudely to us. I didn't appreciate the service here
June 2024
They have turned this place around. Customer service is very good. Remember though they are a franchise and some of the things they're asked to do are not very renumerative. They are not employees of UPS directly. But they do a great job with a lot of traffic.
