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8AM - 12PM 1:30 - 4:30PM
89 Paine St SE, Bondurant
Shipping Centers
“Mary at the photo counter was so amazing! I got 250 business cards printed and was so worried while making the large order, I have ordered business cards before from other sources and they came out botched, completely off-center, and a waste of money. Mary immediately showed me my order and they came out PERFECT! Completely centered!! She mentioned that she took the time to resize my design, which was slightly off center and even threw in some extras in case some were flawed. I really appreciate her attention to detail, even amidst the holiday card season, and feel I can trust this photo department in the future for my next business card order!”
“i’ll preface by saying i never give a “perfect” “5 star” rating because there is always room for improvement. That being said, the experience was as close to ideal as it could be. my criticism would be that when a delivery, such as mine, is cancelled and has to be rescheduled that a reason for cancellation is given e.g., a driver got sick. I appreciated the updates and overall communication on day of delivery. The team was prompt in setting up my appliance as well as very pleasant to talk to. they answered questions to my total satisfaction and acted in a professional manner with handshake to start and end our encounter.”
“Went in with no idea on how to ship my wife’s crafts. Unfortunately I don’t remember who helped but they were awesome!! My wife has an Etsy store and I’m recently unemployed yet again so I was helping her out. Not to mention it got me away from her for a little while. Any way I have not shipped anything in a long time but these guys are pros! Thanks again for the triple win”
“Need some business cards around the July 4th Holiday and Staples was my only option if I wanted them quickly. I ordered on Sunday night and picked them up on Tuesday. The price was comparable to others on line however they took 2 weeks to deliver.”
“Had 6 pallets tipped and had to restack, 8 pallets to straighten. These people went above and beyond to work with the driver. With their help, no damage or shortage. 8 fellows jumped in tohelp, was out in about hour.Will be more than happy to go back again”
“The Ankeny Staples printing department is second to none. I needed some printing done for my sister in law's funeral the next day. Because of high demand for printing, I was not able to have my project completed the same day. When I explained my situation to Heather, she was able to print everything within an hour! I was extremely happy with her service. Heather is a rock star and Lily was there assisting. Thank you for awesome customer service! You went above and beyond!”
“The people at this post office are the best! I don’t know who Andrea is. But I just called in and she was more than willing to help answer my questions and even check on something without me without me even asking. Thank you!”
9:15AM - 1:15PM
263 NW Main St, Elkhart
Shipping Centers
“The little woman that works in there almost every time I pick up a package, she is so sweet. She the nicest but serious about her job. She’s very professional and has great customer service skills. Always there less than 5 minutes”
5PM - 12AM 7AM - 12:15PM
1641 E Euclid Ave, Des Moines
Shipping Centers
“Surprisingly small & rundown station for the heart of IA. few amenities.1 employee onsite who was at least friendly.
UPDATE (4/8/24): Seems like they may have either relocated the greyhound station that used to be .5 mile North of the Mercy campus in downtown OR Trailblazer-Greyhound lines has its own separate station from Jefferson-Greyhound; On Euclid Ave, 1 mile West of I-235.”
“Great associate named Lawerence. Very knowledgeable about the product I was looking for and helped set me up with Staples rewards, which I recommend highly for anyone who purchases products from Staples ,”
8:00 AM - 6:30 PM
2609 Dixon St, Des Moines
Shipping Centers
“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
“I had an international package that was supposed to be here on 11/28 but U.S. customs held my dress in there forever. Anthony helped me track down my package, it was supposed to get to me the day after I left. I got a notification it was at the Ankeny post off as I was heading to the airport for vacation. I Asked them can they please check for my package. They were so kind! Anthony looked high and low. He found it. It’s the small things these days. I can’t thank the team enough.”
“Estes.... Well I'll start this off saying most people at this Estes location are great!!! I think this issue only applies to one person there. We were scheduled for a delivery and never got a call from the drive to tell us when he was 30 ins out. We ended up call a total of 3 times. The first 2 was at the end of our delivery time window and was told things are running late should be 30-40mins. Ok no big deal still should get the delivery today, I can understand things happen. 2-3 hours after delivery time window.... Nothing no call no delivery. Called a third time and was told the delivery driver went home.... What?!?! All of this and no call to inform us the delivery wasn't going to. E made that day. Why? Even if the delivery driver just called and said hey not going to deliver today and hung up I would be way less frustrated. What gets me the most is that there was zero communication from the driver that issues happened and things aren't going to schedule.
Again everyone else I interacted with was great after they understood the situation. I think it's just one person that won't inform the customer about problems that arise in the situations. Everyone else is great to deal with after understanding the situation that you weren't informed of changes. Useck you know who you are, just call and say not delivering today and hang up at the earliest you know that it's not going to happen that day. Yeah people will be upset but at least they know.”
8AM - 6:30PM
2310 SE Delaware Ave G, Ankeny
Shipping Centers
“Isaiah (we asked his name) was awesome. We had a complicated series of transactions, and he was knowledgeable, efficient, professional, and friendly. We were more than satisfied with his efforts to help us.”
8:30AM - 5:30PM
1300 NE 56th St, Des Moines
Shipping Centers
“Got prestamped envelopes and sent out some mail. The lady at the counter was very sweet. A little busy at the end of the day but only waited in line about 5 minutes”
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“Had a package that was delivered to the wrong home so I filed a claim and the post office was able to retrieve and deliver it to me, Post Master even gave me a call to confirm that I received the package after the mail carrier delivered it. Great customer service and communication on behalf of the post office.”