UScellular in Boone offers a range of communication products, including the latest smartphones, high-speed internet, and connected home solutions. The staff is known for providing helpful, patient, and knowledgeable service. Customers appreciate the employees' willingness to take their time, explain details clearly, and assist with issues like phone transfers and troubleshooting. Even when customers need multiple visits, staff members remain polite and courteous. Some customers feel that the store's practices, such as requiring new phones when upgrading, can be frustrating and seem to push customers toward unnecessary expenses. Overall, the store is recognized for its friendly service and dedication to making the customer experience better, with real humans ready to help. Customers recommend visiting the Boone store for assistance and special offers, trusting the staff to handle their communication needs with care.
Zach was able to walk me through all the plans and stayed patient with me while I asked him questions! I will be back to this store for him specifically!
July 2024
Zach was absolutely perfect when I called today helped me with everything I needed!!
February 2024
Isaiah was great! I got in and out with a new phone. He was very pleasant and even saved us some money.
