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January 2024 by Robert Holtkamp
Amerika Kies was very helpful and courteous. She took the time to answer all of my questions. She made it a breeze to refinance my home loan. I appreciated the assistance very much!
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December 2023 by Makayla Lilly-Sherwood
They are always so helpful and kind!
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August 2023 by Dean and Laura Craig
Amerika and Mandy were friendly and professional when helping us purchase our new home. Highly recommend BANK ! Good customer service.
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March 2023 by Jennifer Trocke
Great bank with small-town service! Our small non-profit has had a checking account here for around a decade. The staff is prompt to answer the phone--no menus or waiting on hold to talk with a real person like the big chains. They are quick to address our unique questions so that we can work our non-profit finances without missing a beat. BANK's mobile app is handy for depositing checks, etc. My late father knew the founder to be a person of integrity, always aiming for best practices. BANK takes banking to a higher level!
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December 2022 by Barbara Adrian
Great day and great service at BANK today
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November 2022 by Rachel Johnson
I couldn’t have asked for a better experience conducting business with BANK. We are loving our new home and how they made this transition as smooth as possible for us! Amerika explained processes thoroughly and made me feel so comfortable during the loan process.
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July 2022 by Amy Becker
Amerika at BANK is so helpful and went above and beyond to make our most recent transaction smooth. Buying, selling and moving several hours away was very stressful. She helped so much by answering all my questions quickly and efficiently. It was especially great that she was able to make e-documents for my husband and I to sign. This saved us so much time and money without the extra travel. We appreciate everything you have done for us over the many years we have been with you. Thank you so muchAmy Becker
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July 2022 by Becky Black
Rick and I have worked with Amerika for several years from new cars and homes she is without a doubt the very best. It is always a pleasure doing our banking with Amerika and team. 5 star's with a high 5 on top:)
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July 2022 by Christian Ness
The staff has always been kind and very helpful with any questions or needs. Natalie, America, Eshley and many more are top notch in Burlington!
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July 2022 by antonio redd
Very helpful operations department. They were super patient with me while getting online banking set up
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July 2022 by ashlee oilar
Very easy loan process and super helpful staff!
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June 2022 by Kara Elizabeth
I absolutely love using Bank! The customer service is top-notch. I received my first home mortgage from Bank and I have never looked back. Meredith is the BEST to work with!!!
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June 2022 by Stacy Henrichsen
We use BANK for our business and love the customer service they provide. All questions are answered in a timely manner and you know the person you are contacting for that personal touch. Meredith Moore has outstanding customer service, because of this we feel like we have known her for a lifetime.
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June 2022 by Nick Grimm
Always timely and helpful with any problems we have and they offer great products to help our needs. Kara has been great to work with.
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June 2022 by Amanda Rundquist
I was traveling recently and had an unexpected expenses. I called Maddie and she helped me solve my problem right away, on a Saturday even. Great customer service!
