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June 2023 by Dan Neumann
Always friendly and helpful!
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May 2023 by Gregory L.
Called to stop a pending charge from a subscription that was supposed to be canceled. They couldn't stop it, but disabled my card without consent. They also failed to retain contact information for the charge. After resolving the issue with the subscription service, I filed a complaint with Connection's website. I was called shortly after by a manager who scolded me for filing the complaint and proceeded to argue with me about what actually occurred with their banker. She offered to put their CEO on, which I accepted. She came back and said he was unavailable... (likely story). Very unprofessional. Will be moving my accounts. Would have let it go if the manager didn't feel the need to double down. Would not recommend.
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May 2023 by Juan Saez
I think shes a red anyway the employee of whom I speak of was very helpful was in and out
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March 2023 by christopher madigan
Outstanding service! Awesome staff!
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December 2021 by Jessica Torres
Awesome staff!
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November 2021 by David Selmon
I’m grateful for the help in getting things moving forward with getting a loan to take care of some things that we were wanting to do!
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October 2021 by Joni Davis
They know us by name, I have given my teacup Yorkie Teddy a nic name of the Connection Dog. He loves getting treats there. They have helped me when I needed help with different situations. Overall I really like Connection Bank.
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October 2021 by JiggleBaby501
Good local bank. I was with them from when they were Valley Savings Bank to Fort Madison Bank & Trust to Connection Bank.
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May 2021 by Rose Henson
Always very friendly and helpful. Remembers your name everything great bank .
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December 2018 by Tammy Bowman
I have been with this bank since 2007 or 2008. At the time it wasn't Connections. But the staff are all excellent caring and friendly people.
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February 2018 by Kevin F.
April is a fantastic customer service person, she is always very helpful and patient with me. April is a truly valuable asset to your organization.The rest of your staff is exceptional,very helpful and always sweet,Love this bank.
