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February 2024 by Donna Peterson
Customer service was excellent ?
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February 2024 by Ronald
Always lowest prices with lots of choices.
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February 2024 by Patsy Watson
Unable to reach manager after five attempts. Purchased non drying electric dryer just over a month ago. Still working on resolution. Never been so dissatisfied with customer service. True rating -3 stars.
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January 2024 by Brent Johnson
Like lumber inside
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January 2024 by Elizabeth Martin
Associates were helpful and answered questions so I have a better idea on how to get my projects done.
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December 2023 by Marilyn Littlepage
Lowes is OK. No problems. Found what was needed. Employees were helpful
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November 2023 by David Dingman
Went and rented a insulation blower and picked up 360 bags of insulation ,no more than got started and was having problems with the machine shutting down all the time called and was told to contact the number on the side of the machine,went through hours of tests with them all throughout the day only to find out the machine relay was defective ,took it back to Menard only to be charged 300 bucks for the rental and still have to go rent another machine to do what should of been only a 1 day rental. Spoke with the manager and would not listen at all to the problems
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September 2023 by Isaac Mumma
I wanted to share to hopefully help homeowners who are looking to purchase item for home projects.Go to Menards. This is the worst Lowes I've ever been in and I'm embarrassed to have them in our town. I've tried for years to give them the benefit of the doubt, but their customer service, in every department, is the worst I think I've ever encountered. Save yourself the headache and go to Menards.
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September 2023 by Thomas Pflasterer
The one thing I love about Lowe's is that it is not often difficult to find help unless you're in the back end of the store amongst the appliances area. More attention and staff in this area and perhaps dedicated team members in specific departments within the store would be beneficial. Overall, the store is very clean and the staff is helpful.
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September 2023 by Pam Ryerse
3 great guys helped us today. Sid in appliances, Riley in plumbing and Gerald at checkout. Really patient and knowledgeable.
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July 2023 by cummins diesel
I will never come back! I went in for 8 sheets of 1/2" OSB. They had 3 on bottom shelf. I needed the fork lift to bring down next bundle from above. It took store employees 30 minutes to find anyone employed that could run a fork lift. This store is very understaffed and apparently do not train enough employees to operate fork lifts.
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July 2023 by Jim Lenz
Where do I start,had to walk around the store for 18 min to find some one to help me ,when I did she was very Rude,I tried to explain the situation to a mgr up front who was having a BS session with two other employees not a one of them cared about my problem , they were so rude that in fact one of the older gentlemen stuck his tongue out at me. When I mentioned I was going to Menards, how childish. I'm so glad I went to Menards best move I ever made, Lowe's is nothing but a big big joke. Terrible service. Terrible prices. Rude employees
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July 2023 by Jeff Shelby
What can I say. It is Lowe's. They had what I went there for. Didn't need help. It was a quick stop. Even had help from someone in a self service checkout. He was great.
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May 2023 by Terrence Hill (Terry)
What I love about Lowes is you get what you pick out. No being surprised by paying at one counter, just to find yourself standing in a lumber yard full of leftover garbage not suitable for even bon fires. Staff are friendly and if one person can't answer your question they will find somebody who can.
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May 2023 by Tina Martin
Bought a washer and dryer from store, had some damage to the dryer called burlington Lowes and they gave number of a repair man whom would fix he ended up damaging the washer buy putting huge dents in it, why he would move it is beyond me it was the dryer to be fixed, so called the place back they sent him back to asse the situation and he instantly had an attitude what now Lowes