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June 2025 by Casey Luke
They sent my package to Des Moines instead of New London. My package is now late. Ridiculous shipping costs because they would rather send your packages all across the country instead of directly to your home. They're making UPS look good. Oh, they now sent it BACK to Burlington!!! This is how stupid usps has become!! What a joke.
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December 2024 by Tim Wardlow
My water bill was late because this POS government office has to send all mail to the quad cities to be sorted. Yes that includes mail sent from Burlington to Burlington. Worthless government services at display here. Maybe the incoming administration will cut the postal service, it's a shell of its former self and seems like a waste of tax dollars now.
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June 2023 by Summer Baswell (Summer)
A few days ago we were walking our dog and the post guy pulled up, we put away our dog to get the mail but the guy walked back to his truck and drove off. We hadnt got any of our mail since its been days. My cash app says my card was delivered days ago.
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October 2022 by Shawn Cushman
Easy access, great people. Very accommodating. Short or no wait time.
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May 2022 by Pacman Jones
GOT TO BE THE WORSE SERVICE EVER...... PACKAGES NEVER ARRIVE ON TIME OF DELIVERY BUT THEY RECIEVED IT.....STILL WAITING FOR 3 DAYS AFTER DELIVERY DATE TO BE TOLD IT MIGHT BEEN PUT ON THE WRONG ROUTE AND IT WILL ARRIVE WHENEVER THEY GET TO IT......THIS PLACE NEEDS TO BE SHUT DOWN
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February 2022 by Olivia Maestro
“Attempted drop off”. I understand this is done to prevent theft of packages stolen. However, I have received many packages in the past and have never needed to be present to sign. I had ordered this to arrive specifically for today. As it was a special gift I wanted to give to my significant other today. Of course this time they require a signature before being delivered. Had I known I would have been sure someone was present.
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January 2022 by frank statler
The service is terrible and the lady at the front counter is soooooo slow! I was in a big hurry this morning and when I walked in their was a guy at the counter waiting for the lady to find a box and she was back there for 10+ minutes AFTER I arrived. I rang the bell for service no answer or anyone to check. I finally just left. TERRIBLE
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July 2021 by Jennifer Sills
Late packages, packages arrive at local post office only to be rerouted back to a distribution center as wrong location. This is 2 packages in less than 3 months. To top it off I can't reach them by phone because no one has their local number.
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February 2021 by Chelsea Stevens
Always quick and efficient service.
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July 2020 by Todd From Iowa
I know that there is no need for an explanation for just one star.
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November 2019 by Keith Stafford
Mail never gets delivered here until 5 530pm used to be here at 1130am ridiculous
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February 2018 by 01mia18
The women at the counter are pleasant and knowledgeable. I like that they get my transaction completed without a lot time wasting. They are helpful and courteous. I'm glad we have a post office in Burlington that has employees who care about their jobs and their customers.
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August 2017 by Susan Veach
Usually the person delivering does very well, but yesterday the mini fridge was left on its side and even the USPS stickers were upside down! Someone who can't read should at least be able to interpret an arrow showing which way is up! The whole corner is dented.
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June 2016 by Jessica Parmer
NEVER PICKS UP MY PACKAGES ON THE CORRECT DATE. Why pay for 2 day shipping if it's going to just sit by the door for the two days?! Then I call to tell them and they still refuse to pick up my package cause they "don't have my address" on the list. I am pretty computer savvy, and for them to keep thinking this is my fault is unacceptable, JUST COME PICK UP MY PACKAGES!
