AmericInn by Wyndham Cedar Falls

AmericInn by Wyndham Cedar Falls is a hotel that receives mixed feedback from guests. Many find it to be a very quiet hotel with comfortable, super comfy beds and a variety of pillows for a great sleep. Several guests note the rooms were really clean and comfortable, with specific appreciation for features like a magnetic phone charging station. The staff is frequently described as friendly, helpful, and courteous. The property has a good look, sizable rooms, and overall good bones in its public areas, with a lobby that looked clean. Its location is convenient, near a small shopping area across the highway. However, the hotel is facing significant issues. It is under renovations, which some guests feel explains other problems. Critical concerns involve cleanliness, with reports of a dirty bed, an unclean hot tub, a dirty shower with hair, and hallways needing vacuuming. Some guests suspect rooms are not properly cleaned by housekeeping, noting items like a forgotten can of cheese wiz. Maintenance problems include an overcrowded electrical outlet that raised safety concerns. The breakfast is often criticized as awful, with reports of stale cereal, hard biscuits, and lukewarm, bland gravy. Parking can be problematic when the lot is not plowed. Additionally, some guests express strong dissatisfaction with reservation policies, feeling the hotel is unwilling to accommodate changes. While the hotel has good potential, it requires touchups, cleaning, and more consistent attention to detail to meet expectations.

1. Cedar Falls, Iowa