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“As a proud member of this financial institution from its inception as John Deere Community Credit Union, to a name changing into Veridian Credit Union, I did lots of transactions with it in the past as well as at the present time, and enjoyed every moment of my transaction dealing with the best and the brightest of its employees, who always go above and beyond expectations doing things to satisfy customers needs just as Chloe Shephard is doing on a daily basis . Chloe is the best loan advisor who is compassionate and empathetic towards customers and always taking the time to explain to members in a term we can comprehend the transaction in details without leaving any doubts in our mind, before leaving her office.”
“Well they saved me...I needed money. And I needed it now.no other banks were open.you guessed it..SUNDAY.my fun day..but I needed more cash..I knew just what to do..I even bought two..the best bank in town ? I already knew...it was my veridian.?”
8:30AM - 5PM
802 W 29th St, Cedar Falls
Banks
“I have been with UNITE for many years and do all my auto loans through them. I stay with them because your not a number but they remember who you are and make you feel like family. I know my money is safe and if they see something out of norm they contact me right away. I've found that the interest rates on loans are lower than others. I could ask for a better bank.”
“We used Bill Tye for our home mortgage and had the best experience. We loved the information he provided for us for pre-approval and made it so easy for us to understand what we could afford. Very good communication and was thorough with answering questions/providing information to ensure we understood everything fully. We were first time buyers so this was a big experience for us but we never felt too overwhelmed because of the team we worked with. Thanks for a great home buying experience!”
8:30AM - 5PM
2322 W 1st St, Cedar Falls
Banks
“We have a couple IRAs coming up for review as they mature, and Aldin Hasic was very helpful; Aldin listened to me, learned what I needed, reviewed what I had asked about to make sure we were on the same page! Great customer service!”
“The last couple times I’ve been inside, I’ve had very pleasant experiences. The folks behind the counter are friendly and helpful and make you feel taken care of.”
“Tim Mack helped me with a commercial trucking equipment loan I was requesting. My experience with Tim was perfect. He answered all my questions, got the loans all set up, and any request I asked about he was able to make it happen. He never made me feel dumb, and never made me feel like an inconvenience. Tim even caught some errors on paperwork made by the dealership I was buying from and brought them to my attention so I could address them with the dealership. He actually saved me $5000 . I can not recommend Tim enough. He is one of the good ones. If you work with Tim, you can be sure he will do his very best to help you out and you will get an honest, trustworthy, humble banker who will give you his best everyday. Thanks a million Tim!!”
“US BANK is exceptional and of the highest quality. There is a reason that they are a “World's Most Ethical Company†year-after-year. Caring and kind staff, protection of assets, quality customer service, knowledgeable bankers, ethics, and great products are just a few of the attributions that make this National Bank superb. Not to mention, this specific branch makes all of their customers feel like family. When you walk in the door you aren't just another face; they know your name, are excited to talk with you, and always willing to help with any and all needs. There are customers that come in every day just for a cup of coffee and kind conversation. Trust me when I say, you want to do your banking here.”
8:30AM - 5PM
123 W 4th St, Cedar Falls
Banks
“Cfccu is great! I have had an account here since 1968. Anytime that an emergency situation came up and I had to give them a call, they were very willing to help.”
“This branch has the absolute best people. I live in Florida and was in Minnesota for a funeral. I needed to send my company payroll and was having trouble getting my checking account working with payroll. I rushed there, 3 hours away and they were kind enough to stay 45 minutes late to make sure I could help my people. Their customer service is the best I've ever seen.”
8:30AM - 5:30PM
126 Brandilynn Blvd, Cedar Falls
Banks
“one of the best banks ive ever had!! Very helpful, nice and very polite. Almost every staff member knows me by name..And I dont even ever have any if much in my savins or checking accnt yet they have aleays treated me like they're best customer and a high roller. i recently moved to waterloo and across town at that and never the less I i still call them for any banking questions.. 6 stars guy s and thank you for all the times you guys have helped me and have a great weekend. George R. ?”
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“I have been working with FSB since early March 2024 for a business loan, and my experience has been excellent. The customer service has been good, with Jordan being very responsive and easy to work with. He took the time to walk through all of the steps of the business loan approval process and answered any questions I had along the way to mitigate any surprises.
FSB has shown a strong desire to help new small businesses start up, which is very encouraging for entrepreneurs like me. Their customer service is commendable, and they have been supportive throughout the loan process.”