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“David Olson is the best and most thorough Loan Advisor. He not only stayed late, helped me create a money market account, apply for a credit card, and explained everything in detail to me. He was very friendly, extremely helpful, and made great conversation. I appreciate his in depth explanation on the differences between CDs and Money Market Accounts. He made sure I was confident and understood my choice, and asked if I had any questions. I really appreciate his help!!!”
“I have been working with FSB since early March 2024 for a business loan, and my experience has been excellent. The customer service has been good, with Jordan being very responsive and easy to work with. He took the time to walk through all of the steps of the business loan approval process and answered any questions I had along the way to mitigate any surprises.
FSB has shown a strong desire to help new small businesses start up, which is very encouraging for entrepreneurs like me. Their customer service is commendable, and they have been supportive throughout the loan process.”
“I was just at this bank had to take care of some things and ALEXIS SADY is one that helped me .shes an amazing person so damn nice you guys need to hire more people like her !!!REALLY MEAN IT Super helpful.”
8:30AM - 5PM
2322 W 1st St, Cedar Falls
Banks
“I recently received a virtual visa prepaid card and had many questions on how to use it. Katelyn and Emma at Thunder Ridge Veridian were such great help in explaining to me how they operate and even assisting me in getting the amount of the card on my Apple Wallet. I'm beyond thankful and pleased for their help and in a very professional manner. They eased my anxiety in wondering how to get the process done. Immense thanks and appreciation to both ladies!!”
8:30AM - 5PM
302 Main St, Cedar Falls
Banks
“I have been using Lincoln Savings Bank for about 10 years now. They have always been very supportive, extremely helpful, and always friendly! They have consistently demonstrated exceptional performance and all of their associates always have a smile on their face. I have never had a positive experience at any other bank or credit union. I will be sticking with LSB and will recommend them to everyone I know!”
“I have been with UNITE for many years and do all my auto loans through them. I stay with them because your not a number but they remember who you are and make you feel like family. I know my money is safe and if they see something out of norm they contact me right away. I've found that the interest rates on loans are lower than others. I could ask for a better bank.”
“I have seen some of the best customer service people at this bank branch. From Susan (who recently retired) to now Jennifer and Caresse. I just hope that Regions will work hard to bring more competitive products and services to this area.”
“I had an outstanding experience working with this bank on my business loan. The entire process was smooth, efficient, and handled with an impressive level of expertise. Every question I had was answered clearly, and I always felt like I was being guided rather than rushed. What truly set them apart was how personable and approachable the team was—they treated me like a real partner, not just an account number. I’m genuinely grateful for their support and highly recommend them to any small-business owner seeking a lender who truly cares.”
“The last couple times I’ve been inside, I’ve had very pleasant experiences. The folks behind the counter are friendly and helpful and make you feel taken care of.”
9AM - 5PM
123 W 4th St, Cedar Falls
Banks
“I worked with Brady upfront to get some documents printed. She was inviting and attentive to my needs. I also asked some questions about cds and she was able to provide me with great information to take back home.”
“US BANK is exceptional and of the highest quality. There is a reason that they are a “World's Most Ethical Company†year-after-year. Caring and kind staff, protection of assets, quality customer service, knowledgeable bankers, ethics, and great products are just a few of the attributions that make this National Bank superb. Not to mention, this specific branch makes all of their customers feel like family. When you walk in the door you aren't just another face; they know your name, are excited to talk with you, and always willing to help with any and all needs. There are customers that come in every day just for a cup of coffee and kind conversation. Trust me when I say, you want to do your banking here.”
8:30AM - 5PM
126 Brandilynn Blvd, Cedar Falls
Banks
“one of the best banks ive ever had!! Very helpful, nice and very polite. Almost every staff member knows me by name..And I dont even ever have any if much in my savins or checking accnt yet they have aleays treated me like they're best customer and a high roller. i recently moved to waterloo and across town at that and never the less I i still call them for any banking questions.. 6 stars guy s and thank you for all the times you guys have helped me and have a great weekend. George R. ?”
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“Relationships matter--and few are as essential in personal and business matters as the one you build with a trusted financial partner. I am deeply grateful for the decades-old relationship I've had with Veridian Credit Union.”