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March 2024 by Adrianna Haack
We booked our trip on Expedia to stay overnight from our trip. We left and then saw that this hotel charged us separately without telling us even though we already paid them via Expedia. Doing this caused us to be out double the amount of our stay plus more. The rooms smelled gross and they need new beds. The bathroom door doesn’t close either.
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March 2024 by Yaovi Kpoga
We booked via Expedia to stay overnight from our trip. This place charged us separately without telling us even though we already paid them via Expedia. The rooms smelled antique and bed were so noisy. The bathroom door doesn’t close. I wouldn’t trust this people.
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March 2024 by Helen Taylor
After paying $230 for a room,,, my kids were chased out of the fitness room for no reason. They were being supervised and not “playing around”. They were using equipment properly and not being obnoxious. After waking kids up for breakfast, to find out it’s $15 a person (not worth it),,,decided to go for a swim (at 8:30am) to find it’s closed till 9 and not cleaned from the night before. Piles of towels still on the floor and towels not restocked. The pool is pretty small. The hot tub is just about the same size as the pool. And we were cold all night cuz the heat wouldn’t turn on. It was stuck at 69 all night.Rooms: Nice but would have been better if we weren’t cold all night due to heat not working properlyFood & drinks: Too expensive.
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March 2024 by Lane Andersen
Clean
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January 2024 by joe hadge
Great staff.Hampton offers free
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December 2023 by Terrell Kimble
Service was great!!! Stayed their 18 days and staff made me feel like home!!!
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December 2023 by Bryan Kress
We love this family friendly hotel.
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October 2023 by Hanny Phanny
Bed was very squeaky. Shampoo/conditioner, soap and lotion are all provided. Fridge can be
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October 2023 by Cinda Garcia
We stayed at this hotel this past weekend for a wedding and the reception was at the hotel. The server’s at the wedding reception were very rude and ignorant people. I would never hold a reception with this hotelThe staff on the hotel side were amazing people thank you
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September 2023 by t r
The hotel is pretty outdated,which is fine.What prompted me to post a review was the beds.First room I stayed in on the 4th floor there was a yellow stain on the sheet,I lift up the sheet there is a huge urine stain on matress(and smelled gross).front desk was very nice and apologetic,switched my room and the second room the matress also had a huge stain.Luckily it was a 2 queen room and I picked the less gross bed but was a disgusting experience.Being a chain like the hilton and expectation that they probably have a contract with a matress company and can get them highly discounted,I think they need to look into this and replace beds when there are huge urine stains on them,as well as sheets.Only reason I rated a 2 is because the front desk was very nice and the food in the restaurant inside was very good.Besides that I will never stay here again and will be considering changing hotel chains.
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September 2023 by Jim King
This is the hotel version of micro transactions. Wi-Fi faster than checking your email $2.99. A sadder breakfast buffet then the included breakfast at competitors $14. Hotel maintenance is pretty lacking too for the price.Food & drinks: Expensive for a sad offering.
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September 2023 by LeTonya Hall
The overall room felt disgusting. The carpet felt damp and it had a weird smell. As a diamond member I was disappointed and it didn't meet the Hilton standardFood & drinks: I ordered room service and the wings and fries were hot and good.
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September 2023 by shayboy79
Was a great stay, room's are large and clean. HUGE hot tub, but need some air movement in the pool room. Otherwise great stay.
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August 2023 by James De Staso
They didn’t attend to my room. For $175, I expect fresh sheets and towels each day. And before you say I might have been able to get maid service if I asked, there was no sign and the check-in person didn’t mention anything about having to request this. Lame.
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August 2023 by Kate T
We stayed at this hotel to visit the water park. It is very clean and and comfortable! The service was great as well. We enjoyed a great tasting breakfast. We’ll be returning!Nearby activities: Lost island water park and theme park are very close by.Food & drinks: Great breakfast!
