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November 2023 by Shari Lanus
Truly exceptional service. Owner and staff care about the quality of what they sell or work on, and the individuals they work with.Mad Hatter does honest and efficient work at prices that are more than fair.
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November 2023 by Janann Trower
John's my go to guy when I need work done, he's fair and honest 2 things we just don't see anymore...
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September 2023 by Joseph Atta Bennin Jr
People like JC add a lot of colour to the world.Going out of his way to help me with fixing a car seat latch that was agonizingly painful to fix but he kept at it until it was done.Every visit here has been such a wonderful experience.You guys rock
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July 2023 by Kim M
Love taking my Prius here for maintenance!! John and his team did a great job fixing my suspension, capacitor, and horn!! They even took it upon themselves to clean out my air filter for me!! Was not costly at all and was surprised me with a thank you card and a real Mad Hatter!!
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July 2023 by Kimberly Marlow
Love taking my Prius here for maintenance!! John and his team did a great job fixing my suspension, capacitor, and horn!! They even took it upon themselves to clean out my air filter for me!! Was not costly at all and was surprised me with a thank you card and a real Mad Hatter!!
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July 2023 by Cory Garrett
Always great service, competitive prices and the work gets done correctly every time. If you want your vehicle fixed right everytime. This is where you go.
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July 2023 by Michael Davidson
Decent cars ok pricesBut never going to buy anything there again
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June 2023 by Darius Ford
Been working with John for years now. He is always super helpful and honest! My family has bought 6 Prius from him and he always takes good care of us. It’s nice to have a place that provides the community with affordable and reliable cars. I recommend Mad Hatter to all my friends. You should absolutely check it out!
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June 2023 by Heather Al- hammadi
I got a Prius for my daughter’s first car and it has been amazing for her. No trouble and has run fabulously. Definitely recommend Mad Hatter. The owner John is pleasant to work with as well!!Services: General repairs & maintenance
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June 2023 by pauleen poll
I have NEVER!! NEVER in my life been so frustrated with anyone like I am with this shop. I am trying to get in touch with someone to talk about my vehicle ALL DAY!!!! No answerService: Transmission replacement
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March 2023 by Doug T.
Stopped in to get a price quote for dual exhaust on an older pickup. Guy was rude and didn't want to quote anything. When he finally did he gave me a price of $2200 to $2500! Thanked him for his time and took it to a shop in Sumner, IA who did a great job for $500. Never will I step foot in or recommend Mad Hatter to anyone.
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March 2023 by Eric
I took my Mustang here years ago to get the tires rotated, and they scratched all 4 of the chrome wheels with their impact gun when removing the lug nuts. When I informed them of the damage, they claimed they were like that before. I had photos of my car literally taken days earlier, that showed no damage, and they accused me of somehow "setting them up".Hopefully they run a more reputable shop these days, but no chance I'd ever recommend the place.Service: Tire rotations
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February 2023 by Anna B.
Disappointed in the fact my kiddos vehicle was told all was good. The next day the engine blew..??
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October 2022 by Noel C.
Guy was rude, not very helpful. There were loose bolts around the engine that did not have a designated spot. Had to replace the entire engine after a week.
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January 2022 by Joey O.
Very rude on the phone. I called today to ask about the Priuses they have for sale and the guy was not at all kind or helpful. I asked what he could tell me about a couple specific ones and his response was " well they run and drive". I asked if they had car-fax on any of the cars: he said " car-fax cost $40 and is just a scam and a joke. So i asked how i would know is they had ever been in accident and he did not respond. Then i finally asked if i could come look at them tomorrow (which would be Saturday) and he very rudely said " well tomorrow is Saturday" then he paused for a little bit " we're not open on Saturdays." Needless to say, I will not be car shopping here.
