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April 2024 by Bryan Ginther
Our door came off the track, the line was useless in helping. They wanted us to either leave all our items unlocked with a stuck open door for four days or immediately move all of our items. Then when I fixed the door on my own they charged me to “move back” to my initial unit. You’d think a company would have some sort of maintenance on call. Useless customer service.
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March 2024 by Brian Cox
Very easy to get set up. A little trouble understanding agent on a couple questions. It only took about 15 minutes and I had my code and unit number. Prices are very competitive.
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March 2024 by Lisa Cosey
I rented a truck with uhaul and my move took longer than I had expected and I couldn't find affordable storage space to rent so I started getting worried then I went to Google and found Red Dot Storage and they made me worry free from transferring from a too small storage to the one I needed to really good customer service and most importantly reasonable price. I would refer and highly recommend anyone in the world to Red Dot Storage THEY ARE REALLY REALLY GOOD!!!!!!
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December 2023 by Kevin Baker
Day three of after renting my gate code not working. Tried reaching out for help and so far still cannot get in. Either give my money back or let me in to what I paid for.
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December 2023 by Lauren
I would first like to say the security is terrible. The cameras do not show all of the units so if your unit gets broken into you’re going to be sol. There isn’t anyone onsite to speak to. If you have an issue you call a 1800 number which is very frustrating. The local police officers say they wouldn’t recommend the Chancellor dr. Location or the Westminster dr. Location because of all of the break ins. 10/10 wouldn’t recommend this company.
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November 2023 by Kerry Kloos
Super easy to sign up. Got a storage unit and code to get in, right away. Took about 20 min and all set to go. All online.
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October 2023 by Damond Denney
Great storage for a good price
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October 2023 by Cayla Swanson
Price was a life saver! Size 2.
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September 2023 by Sammy Camacho
Great experience. Easy to sign up and was able to obtain a locker right away!!!
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May 2023 by Jaela Cox
Would give zero stars if i could. I went to my unit for the first time, and when I was trying to leave the door got jammed. I sat on call for 45 minutes for assistance, when I did they said they couldn’t fix the door for 2-3 weeks, and said my only option was moving to a 10x10 unit. I then was told I would have to pay the difference of cost when it’s not my fault that the unit was obviously already broken. Ridiculous. There are so many other things that were wrong with this situation. Just don’t go with them as your storage unit.
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April 2023 by Lemichael Martin
It was fairly easy painless simple process
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February 2023 by Cassie Herbsleb
We should be able to select no stars!!! I have been trying to get a NEW storage unit at this facility and am unable to do so because you can't use the 24/7 kiosks.... I've tried online five times to not be able to "complete" and over the phone five times only to be cut off right after all my cc info iwas put in... I've called customer service 12 times to still not have a storage unit at all.... why offer 27/7 kiosks rental if you actually don't.... time to move on... better luck to the next person.... I'm over it
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January 2023 by melinda schnicker
It was so easy to find pricing and sizes, so that you can make an informed decision. Thank you so much!
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November 2022 by Carrie Rindels (Peanutbutter)
I took a friend here so she could get some things from her unit. While the place itself is nice, the entryway is horrific. It's pretty tight fit for one vehicle, personally, if I were to need a storage unit, the overly tight-fitting, ill-design of the entryway alone would turn me away.
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November 2022 by Ron Lake
Call them on the phone, they could not understand English!There is no onsite management or parking.
