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October 2025 by N Thoms
Clean units and great staff.
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September 2025 by CarolJo Taylor
I can't stress how affordable this place is
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June 2024 by Haylea Pitts
When we arrived with vehicles full of stuff to put in the storage unit, the access gate code we were provided with was denied and we weren’t able to get through the gate to access the storage unit. I was on the phone with a customer service representative for about 45 min who gave me 15 more different codes that all were also denied. At this point she basically told me there wasn’t anything she could do about the issue and that it was a self service company. Will never use this place again and will not ever recommend it.
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June 2024 by Erica Jordon
I called the services and Claude was very helpful. He made the process really easy.
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March 2024 by Delicia Speaker
The process for leasing a unit was simple and quick. As a matter of fact, I realized partway through the process that I preferred a drive up unit and the customer service rep changed everything over right away and made the process seamless and easy. The price was right and I even get 50 percent off next month because I know someone who also uses this storage facility. I have not been to the unit yet so I only rated them a 4 since customer care experience was all I really had to rate,
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March 2024 by Jonathan Chenoweth
Shaquille (on 3/22) and Shantal (on 3/23) were both extremely patient, kind, capable, & persistent. Very good first impression of Red Dot!
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March 2024 by Suzanne Garcia
Only thing that could be better is the lock assembly is difficult to get paddle locks in.
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February 2024 by Michelle Wagner
Very simple and organized process
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December 2023 by Shannon XYZ
Rd Dot Storage does not care if you have your storage unit broken into. Just found out today that mine and several others were broken into and tossed. Piece of cr@p storage place. If you care about your things don’t store them here. When, not if but apparently when, your unit gets broken into and tossed, they just send you a code for a new lock and email you “my bad.” Found out from cops today that they have such ongoing issues with this storage facility that they had to have someone from Red Dot come up from Texas and try to address some concerns…. Doesn’t matter. My belongings are still tossed and broken. My stuff is still missing. Red Dot still collects your storage rent and gets paid. They don’t have adequate security or camera placement. What a waste. Red Dot doesn’t care and gets paid anyways. My advice is to never work with this company. Lots of headaches.Edit to add: this place was robbed two weeks ago and the clowns who run it still haven’t replaced the cameras that were spray painted!!!! Completely unsafe place to store your belongings.
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December 2023 by Dominique Jefferson
Absolutely terrible facility. My unit was broken into and they took a while to get police the footage! And it seems that this facility gets broken into quite often. Like uncharacteristically often. It is almost certain that the people in charge of this facility or the people who watch the cameras, are the ones committing the crimes here. It is extremely sad and unfortunate. This place needs to be closed down! Save your money. You will literally have better odds on 12th and main than this storage facility
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December 2023 by Jackie Hoskins
It was very easy to reserve and pay for the storage that I needed to store my stuff. Thank you
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November 2023 by mary gruver
Easily accessible
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November 2023 by Ed Kleiner
Not able to accommodate a large pontoon.
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October 2023 by Lyla Whannel
A unit facing mine was destroyed by fire, along with everything in it. All of the damaged and burned stuff was dragged and spread out over the CENTER of the driving lane. It was so bad that burned papers floated into my unit and everything smelled smokey. At first it was just all left there, scattered in piles and lumps of half burned furniture--plus stuff that the owners apparently didn't want anymore. There was NO ATTEMPT whatsoever to clean it up!!! It stunk heavily acrid not only from the fire but with whatever they used to put the fire out. The unit renters on either side must've removed their stuff because the 'clean up' area stretched three units wide and like I said over the center of the driving lane. It looked like bombed out Beirut! THEN they erected a chainlink fence around it instead of cleaning it up. A BIG tall rectangular area that prevented me from driving my small vehicle TO my unit. I'm handicapped, limited in mobility and in enormous pain but I had to drag and carry my stuff to and from my unit from quite a distance away. I tried to contact management but heard NOTHING from them. They DO NOT CARE about their customers. It took them OVER 7 MONTHS to finally clean it up so I could drive up to use my unit!!! UNBELIEVABLE ! My unit wasn't usable in the way I rented it--I shouldn't have even been charged rent! Add to that the rent is repeatedly being jacked up to unreasonable levels. If I weren't handicapped without anyone to help me I would find another storage facility. I can't move everything by myself. Do NOT recommend. Find a different storage company.
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September 2023 by Benjamin Kreimeyer
I like he location and the units are well kept. I have two suggestion. Fix the light on the sign out front and fill in the trench more before the gate
