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August 2022 by Joseph Lahr
Wost bank ever.. Never more then 1 person working during the week. Sat at the window for 10mins before anyone came to help me. Happens ALL the time!!
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August 2021 by West Ridge
In the last few weeks staff has changed and service has become horrible. This has been my branch for 20 years - now to get any service I feel like I wait that long. Looking for new bank
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November 2020 by Sarah
I had to go through the drive-through this morning and online I read that the drive-through opened at 8:30. I get there around 8:30 and there’s a truck ahead of me then another car pulls up behind me. The truck waited for about 10 minutes before somebody finally came and talked to him before he drove off. When I pulled up the woman said that they are closed and open at 9 (even though the window still says that drive-through is open at 8:30). It’s not a big deal if hours are changed, even temporarily, but it needs to be better communicated. Both online (Google) and their window said drive-through opened at 8:30. Even a simple paper sign taped to the window would have informed us that drive-through wasn’t open yet and we wouldn’t have wasted our time.
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January 2019 by Chris Preston
This US bank branch has been awesome to work with. My wife and I have checking, savings, and home loan through them. They are a very helpful group, and always treat us like family. They're always smiling and helpful! It's been a pleasure doing business with them
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November 2018 by gar young
Charge $7 to cash there cashier's check!! They make money on the loan and off me. Would never go back again. No wonder why there ratings so poor.
