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November 2023 by Amanda Sandvick
The past two months we had incorrect transfers made by a bank tellar at the cedar falls hyvee branch. Please have manager reach out. I am not sure if it was a he or she making the errors. I also don’t understand why when my husband makes the transaction that my name appears on the receipts.
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December 2021 by Nici Austin
Appreciate programs offered.
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December 2019 by Robert Holm
The employees here at Veridian get things done in timely order love coming here awesome service
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December 2019 by Kaleb Handel
Waited a hour to start new account. Ended up just leaving.
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December 2019 by William B.
I bank at this branch once per week. They are always friendly and helpful. Any account questions are answered when asked. No fees for banking services. I find the same is true on-line. I have banked with Veridian for over 30 years and plan to stay with them for all my banking needs.
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May 2019 by Duane Petersen
Great customer service! Great location! Usually get right in.
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April 2019 by Will Barnes
Where my wife and family members usually bank at. Good hours and friendly employees. Also inside with Hy-vee
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September 2018 by Abby Van Gelder
I don't like to leave negative reviews, but after many negative interactions with empolyees I feel it is warranted. First off, every time I go to the bank I ask them to check the balances on two specific accounts, and to check if I have any payments coming due. It NEVER FAILS, they will check one account and ALWAYS tell me that no payments are due and I don't owe anything, even when I do. I've attempted to address this issue with managers and have gotten nowhere. If that's not bad enough, the way I am treated by their apathetic employees is just uncalled for. They're downright rude, roll their eyes, act like you're asking them to cut off their arm when you ask for a receipt... just plain awful customer service. This branch is definitely the worst when it comes to customer service.
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January 2018 by Jennifer Nicholas
Very professional and great staff!
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June 2017 by Mary Norton
Consistently excellent, professional but friendly and kindly considerate.
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June 2017 by Gunda Brost
Great customer service. Friendly and down to earth.
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September 2016 by Somo Sackie
West ever, they so racist told us to wait to open an acct with them sating there n not doing anything waited forever, I change my mind and went to another credit union
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February 2016 by J Chapin
Great customer service, conveniently located inside Hy Vee. Actually has much better hours than the main branch.