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May 2023 by John Holland
I would not bother calling Wapsie Pines! Very disappointed with their lack of returning calls. Called twice 2 weeks ago about a patio repair issue and have not heard back. Now going with another company. So sad...they used to be a good company 10 years ago.Services: Lawn landscaping
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May 2023 by Susan Dean
2 years passed since we signed a bid for work to be done. After numerous attempts to contact them this year and last we ended up cancelling the job. Never heard back from them to get the job scheduled and they strung us along this whole time. Lack of communication and follow through were very disappointing.Service: Landscape design
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May 2023 by Jan Rosauer
The staff is so helpful and knowledgeable! Great place for plants and trees!
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May 2023 by Travis W D.
Terrible communication with this company let alone getting a hold of anybody who can give you information. Signed a quote with the over a year ago January (quote was in January and contacted them late spring / early summer) and mysteriously our quote was never turned in. Made a copy of the quote, details and plan layout and dropped off at their office in person and was told they would turn it in. Called at least 5 times last year saying they would call me back. Only received 2 calls back, and communication about my project was minimal. Kept getting excuses everytime I called. I'm sure my little $5000 project just wasn't enough that they wanted to do. Very poor customer service and extremely poor communication. Will not be using or recommending this place to anyone. Our project was the 1st phase of many which would've been quite expensive by the time all phases were completed, but I will be taking my money elsewhere.
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October 2022 by Carol Sorenson
These young men are so professional and courteous! They take great care of my lawn and I appreciate that they are here every week to keep it in great shape!! Thank you!Service: Yard work
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July 2022 by pamela pomerenk
Called them a week ago to come out and look at a tree. Still have not heard back from them. Called on June 7 at 1:53. I don't remember who I spoke to, but she said a Joshua (or Jacob?) Would get back to me by end of week.
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May 2022 by Matt Lucy Boldt
Bought lots of trees over the past few years from Wapsie and from other tree nurseries every one else has a 1 year warranty on cash and carry but Wapsie doesn’t. Purchased a bunch of trees from them in the fall and they all took this spring but one . It looks like it is dead or had a disease. Was told no warranty. And granted We have a lot more trees we are wanting to purchase, I’ll be shopping somewhere else now as it seems they don’t care about customer service or their products. It wouldn’t have been so bad but when you spend $250 or more per tree that is an investment you should backup! Over the two years of planting trees we planted close to 40 trees, and plan on planting 40 more yet. You do the math and see how much we’ll be spending! Don’t recommend Wapsie !!!!
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May 2022 by Thomas Yager
Really nice guys. Quick unload.This place is in the sticks. Have your tandems all the way forward to take the tight turn off the gravel road.
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November 2021 by Jim Jones
Great plants. Thank you.
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June 2021 by Mary W
They ate very helpful and have a nice selection of plants, pots, birdbaths etc. Super cute little shop with the nursery.
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May 2021 by Brooke Olson
I highly recommend Wapsie Pines! They pruned bushes in my back yard & took the time to listen & take into account how I wanted them to look. When they completed the task it was like they had never been on my property; everything was cleaned up & the bushes looked incredible. THANK YOU!
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October 2020 by Lori H
So sad. I really wanted to do business with them. In 2019, I asked for a design and quote for a job first thing the following spring. I never got it after having met with the designer and repeatedly following up. Again, I called in Spring of 2020 and met with the designer again and was promised a plan within two weeks. Weeks rolled into months and I never got a plan. I spent my money elsewhere. Despite being ready to forgive the first mistake and keep moving along.
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June 2020 by Mike Mussett
Great selection
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May 2020 by Vicki Pettit Dierks
Wonderful place to buy perennials, very helpful staff!!
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May 2020 by Autumn D.
Great place to shop or work! I love the people I work with and the environment. No day is the same and we always strive to do better. I love watching the nursery and greenhouse grow each year as well. The company invests in their employees and want you to be around for the long haul!
