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January 2024 by Tom Day
Called ahead, great customer service, had everything I was looking for !!
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November 2023 by S. Benitez
Always being there for me when I need them. There is nothing like security.
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June 2023 by Eugene Strother
Crystal was very helpful. Will use again to plan vacations in the future.
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June 2023 by Jean Faulkner
Knowledgeable employees. Excellent service.
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April 2023 by Jim Feight
Sandwich's are smaller then before but enough with fries and a drink.
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March 2023 by Nicole Buss
I didn't realize the travel agent services were free! They were so helpful fielding my questions. I can't wait to have them help me plan my next trip....weather it's a small walking tour in the states or big trip to Europe!
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November 2022 by BILLs BackerMafia
Rosie is the best AAA dispatcher
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August 2022 by David Triplett
I am very disappointed in Triple AAA. I have been a member off and on for the last 5 years or so. I recently received a letter stating they selected to non-renew my membership. I have received vague responses as to why, they won't respond to phone calls, tweets or FB posts or any direct messages. I spoke to 2 reps from the escalation teams. With no use of abusive language or nasty comments, one rep still threatened to hang up on me simply because he couldn't directly answer my questions and kept giving me the run around. They stated they don't have to give me a reason for canceling my membership. The letter says it was due to disproportionate services and yet no one can explain what exactly it means nor can they tell me how it is the case with regard to my specific membership. Apparently Triple AAA is doing well enough they don't need to keep their members and cancels them whenever they feel like with no rhyme or reason.
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July 2022 by Erin Sweetser
Was going to be 3 hours to help me with locked keys. Terrible.
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July 2022 by Randy Schaffer
Good foundational place to plan your vacation
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April 2022 by Lisa Moore
I called their 800 number 3 times. I followed the prompts, and I was discounted both times.Next I tried their app online.That was very difficult too.I ended up calling a tow company.Why doesn’t AAA Auto Club have people working their 800 phone line.
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January 2022 by Timothy King
Great service; prompt Will use again
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September 2021 by Michael Federer
The travel agent (Ann) saved me a lot of time, frustration, and money by dealing with Priceline and American Airlines on a flight credit i had. Go see Ann.
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September 2021 by Susie Sovers
12 hour waiting for a tow, unacceptable!
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September 2021 by William Pike
I came in for an international driver's permit for my trip to Japan. The service was quick and friendly. I had my permit in ten minutes.
