Alliant Energy
Hours:
200 1st St SE, Cedar Rapids IA 52401 Hours
About Alliant Energy
Alliant Energy, a utility provider, is generally praised for its helpful and friendly customer service representatives. While the website can be occasionally glitchy, customers appreciate the representatives' willingness to assist with any issues, such as setting up new service or resolving payment problems. One customer, in particular, was impressed with the representative named Peggy, who was described as going "above and beyond" to address the customer's concerns. Overall, Alliant Energy seems to strive for providing a positive customer experience, though there is room for improvement in the reliability of their online payment system.
Most Recent Reviews
October 2025
Such a terrible company. They make their living off of price gouging, knowing people have no other option.
March 2025
My bill has tripled since last year, paying 350 dollars a month, all these stupid charges it's insane.
February 2025
Innovative and industry-leading commitment to sustainability.
More Comments(65)
- Cedar Rapids, Iowa