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February 2024 by Nicole Taylor
After years of going here with multiple dogs I am completely done with this vet office. When Dr G was a partner here I loved this vet clinic. They did an amazing job and always helped our sick dogs. In the past year with the new ownership this place sucks. Our puppy was very, very sick and they have no availability to see him, an established patient, and can make no accommodations to help- the only advise? Go to their partner hospital and pay 3x as much as it should cost. Done, done, done. This place gives me the ick.
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January 2024 by Teague Johnston (The life of a Guy)
They were super helpful! I'm new to the area and needed a vet quick and they were easy to work with and showed how much they cared about animals. They were very easy to make an appointment with and were persistent with after care. I would highly recommend!
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January 2024 by Matt Anderson
Been going here a few years now. They are honest and hardworking. I will continue going here for a long time.
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November 2023 by Virginia “Ginger the Clown” Rice-Poole
They have been caring for our two dogs and they go out of their way to make sure I understand the care they are giving.
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September 2023 by brianna glenn
Holly is very rude disrespectful and unprofessional. In the middle of the conversation of me trying to understand why information they put in the portal is not correct. She hangs up which is very unpleasant and bad for business.Then they decide to deactivate my account and deny service when they are wrong.
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August 2023 by Sarah Moeller
Our rabbit received really good care here, and when we had to put him down from an aggressive tumor I felt that the process we went through was well done. Pricing is more than I like to pay but I am usually a bit cheap and feel that their pricing is probably reasonable in today's world.
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June 2023 by Aria Logan
Took my snake here to do a check up. The check in ladies were so nice and helpful and kind. It was the first time going there and it was a great experience. I had my 3 year old son with me and the vet assistant weighed his toy snake after they weighed my real one. It made him so happy. It was a great experience for both my son and I. They took great care of my snake and were very nice!
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June 2023 by Matt Seeman
I would give them a million stars if I could. We recently moved to the area and one of our senior cats became gravely ill and we had to euthanize him. The staff at Animal Care Hospital were incredibly kind and compassionate during the whole process. I can't thank them enough for their help.
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June 2023 by Ashley Yeo
I took my cat here may of 2022, he wasn't eating, puking and Couldnt keep weight. He was still a very happy boy the Vet came in felt around and said "probably a bowel obstruction but I need an Xray. That's 300 dollars" I look at him and disagreed that it a bowel obstruction asked why he thought that if he didn't hear sounds in all 4 abdominal quadrants...he just kinda shrugged and looked at me condescending and said well I've been doing this awhile. Okay so I can't come up woth 300 dollars....I leave in tears...the front office staff is so nice and caring... Took my cat to anamosa vet for an appointment 2 xrays and for my poor baby to be put down it was 290 money wasn't the issue but anamosa told me it was FIP and there was nothing to be done for my baby...I hate seeing this man in the news as a great vet he's not. I even called and told his staff. Never will I return.
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June 2023 by Evangelist Tracey Harris
They are very professional, very caring and willing to go the extra mile. I appreciate how they took care of me and my dogs. Love you guys.
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April 2023 by Parris McMahon
Dr. Culver took amazing care of Casper. She was always extremely gentle, kind, and thorough in her exams with him. Unfortunately he didn’t get to stay with us and we had Dr. Zylstra put our baby to sleep since Dr. Culver wasn’t in the office. He was so kind and gave us as much time as we needed to process/say our goodbyes. Can’t thank you all enough for the love and care you gave Casper- beginning to end. *also loved the front desk team as well. Always remembered Casper & were so lovely at our final appointment.*
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April 2023 by Angelo Olds
Took our Pitbull massive in for a urinary tract infection and the medicine was too high priced but the doctors worked with us and bring it down for a lower cost they were great and very time efficient and a lovely staff. I just wanted to thank the animal Care Hospital staff for their kindness fast acting and very businesslike
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January 2023 by Sydney Miller
The vet - Dr. Allison Culver - was amazing and did a LOT of the heavy work in the lengthy preparation and research on helping me get my two cats to Hawaii in a timely manner. Super friendly (to people and pets) the whole process and explained everything perfectly.Now, here's why it's not 5 stars. Some of the front desk people have been difficult to work with between incorrect information being portrayed and/or getting told something different from the staff at check out and/or during scheduling. Lots of mix ups and incorrect information that made it a hassle. There was at one point snooty remarks made between the front desk staff and the nursing staff in the back In front of me and other customers. It makes it awkward for everyone there especially the customers.Again Dr. Allison Culver is amazing and I highly recommend her.
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January 2023 by Harley Posey
Sketchy, asked for a price quote for hip X-rays for ofa testing and was told “you have to come in because the dr follows different protocols” they couldn’t give a straight answer to that. So I have to spend money to get a price quote and that’s a red flag.
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October 2022 by Samantha Phipps
Very good service, the people are nice and helpful. They are reasonable in office and have health packages available. They are our new vet clinic