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May 2023 by Lisa C.
We have been taking our pets here for years. We always feel very well taken care of and the Dr's are exceptionally competent, compassionate and personable!
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August 2022 by Donna K.
I would recommend to anyone to go to Frey. They are absolutely wonderful! My dog Neo loves to go see his girls! He especially loves Carol! They take the time to treat our pets like their own and make them comfortable and want to come back. Thank you for being awesome!
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July 2022 by Steve the Boxer Dog
They always get me in to see my favorite Dr Ayers quickly. I always have something that can't wait ?.
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March 2022 by Cheri Brumwell
I have taken my two 18-year old cats here for over a decade. Absolutely phenomenal staff and very caring and educated vets. One of my cats has numerous medical conditions and Dr. Steen has been nothing short of amazing in helping treat him. The detailed treatment plans, available complex testing , and response times to his needs have allowed him to have a better quality of life. I can’t imagine going anywhere else. They are the top in their field and quite simply the very best.
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March 2022 by Karen J.
I have taken my pets to Frey's for years. The reception staff are always caring and friendly. The veterinary technicians are outstanding. Dr. Kathy Koopman took care of our dog for the last 12 years and worked very hard to diagnose his atypical condition. She spent hours making sure we had all the information we needed to care for him as best we could. And when it came time to say goodbye, the compassion from her and the rest of the staff helped make our extremely difficult decision one we were confident was the right one for the smallest member of our family. I would not hesitate to recommend them to anyone looking for the best veterinary care in the area.
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March 2022 by Amber Heim
Would highly recommend Frey Pet Hospital. They’ve treated our dog for a couple complex issues over the last year and have been absolutely phenomenal. From scheduling appointments, front desk staff, Vet techs and Vets, they have all been so kind and caring throughout treatment. We’ve been very impressed with their service.
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September 2021 by RoxAnne Emery
We are so thankful we discovered Frey Pet Hospital! We have many pets and they have taken care of so many issues over the last few years! Their staff is totally awesome! I can’t see us going anywhere else!
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July 2021 by Derek WP
Have been using Frey since moving and so happy we found them. Very patient, caring, and helpful. Always a great experience. I appreciate that I don't feel rushed when there and staff are very thorough and helpful.
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July 2021 by Sabrina Sweet
Great experience, everyone was informative and so friendly!
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November 2020 by Stephen H.
The staff are amazing! They are so kind and considerate about the animals and the owners needs. I highly recommend at least trying them once and comparing them to where you go now. We did and do not plan to go back to where we were going or going anywhere else. I have nothing bad to say about them.
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October 2020 by Lucy D.
I highly recommend this vet to anyone is need of animal care. The veterinarian who performed surgery on my kitten was so kind and made sure all my questions were answered. The ladies behind the front desk and answering the calls were also very kind. I called to get a quote for the surgery and asked some more questions, which were answered right away. I was charged a very reasonable price, which was within the quote range I was given. And the sweetest part of all was the letter I was given when I picked my kitten up after her surgery; the letter was "written" by her! So dang cute. I look forward to having Frey Pet Hospital take care of all my pet needs. They understand that our pets are a part of the family and treat them as such.
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March 2020 by Rachel W.
We've been clients of Frey's off and on for the past several years. We've enjoyed all of our interactions with the staff and veterinarians, and in general couldn't have had more positive experiences. We never felt up- sold here and the veterinarians were always conservative when it came to treatment plans. Not once did we ever feel rushed during a pet exam and no question was a d*** question. If one of our pets was sick, we were always seen the same day. I do believe they really try their hardest to squeeze you in for an appointment even on their busiest days. Having a sick pet is stressful, and rest assured staff know this. If I had a question or concern that didn't warrant and immediate response or a physical visit I would send an email. Within 24 hours or so I would always get an email reply or a phone call with an answer. Yes, really. They also make it a priority to call you after a pet visit. I can't imagine how busy the Dr.'s must be, yet they still manage to do this. Frey Pet Hospital is a beautiful facility, clean, has ample parking, large waiting areas for both cat and dog families and offers convenient hours. Be open to seeing more than one veterinarian, as you may not always have the opportunity to see the same Dr. All of our family members use Frey for their pet care needs (and there have been some major ones!). Suffice to say, Frey will be our first choice for veterinarian care when we decide to rescue again. Adopt don't shop!
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November 2019 by Maddison H.
I have taken my sweet pup here twice now for ACL surgery (both legs) and as worried as I was, I was super confident with how the staff treated me and more importantly how they treated my dog. Dr. Steen is a phenomenal surgeon and we trust him with our lives. We couldn't be more thankful we found this clinic and I will be recommending you to everyone I know! Thanks so much Frey Team :D
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June 2019 by Deanne W.
I would give them 0 stars. I had a very poor experience with this vet. They were very expensive. The staff acted afraid of my large breed dog even though he was muzzled because he is fearful. The vet refused to remove a growth off of my dogs foot resulting in my having to do extensive home care. He barely looked in his ears and less than two weeks later my dog has a serious problem with his ears and they wanted to charge me an additional $150 to look at his ears again. They attempted to clip his nails and brought in the powder to stop the bleeding if they clip too close before they even started. On the second nail they clipped too close and hurt my dog and he tried to bite them, but I had him muzzled. When my dog tried to make friends with the tech who hurt him, she was rude and refused to let him make up with her when she is the one who didn't know what she was doing and caused him great pain. Never again!! Now my dog will probably be even more fearful of the vet. I wish I would have never gone there.
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May 2019 by Brook S.
I have been taking pets to Frey Pet Hospital for about 12 years now, and I will not go anywhere else!!! There simply aren't enough stars!!! They have helped me through everyday health maintenance, minor health issues, and major health issues with surgery, and even losing my beloved pets. I really feel like they get to know the families of the pets they care for and have treated my pets and myself as if we were family. I trust them completely with suggestions for treatments, without ever feeling persuaded. They tell me clearly what they might consider if it were their pet, and I know that to be true. They ALWAYS find a way to get my pets seen promptly when things come up, and are always friendly about doing so. Their state of the art facilities are second to none, and the care and compassion you feel from the moment you walk in at reception, to the technicians and veterinarians who take so much time with you, simply cannot be matched. I've read some reviews on pricing, and since I've been using their services for so long, I honestly don't know about other pricing in the area. To be honest, I don't care. I feel that I get every penny's worth spent for the quality of care that my pets receive there...and then some!!!
