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January 2024 by Ashley Knerr
Big Jim's was an excellent place to go. I had been quoted at another shop for over $10,000 to fix it. Big Jim's took the car in and completed the work for less than $2000. Andy talked through what the issue was, how he came to the conclusion and what was fixed. He did a good job of making me not feel like an idiot while he talked to me. He identified what else they do for oil changes and costs as well as things that may be needed in the future. All around great place!! I left there and immediately handed out business cards and recommendations at my work office. Thank you to them!
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January 2024 by Keshia Jones
Andy did an amazing job on my daughters vehicle he replace a Door actuator that controls the defrost and heat and now it works great I would recommend to check him out Thanks again
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January 2024 by Laura Young
Big Jim’s is awesome. We were recommended here by a family member who used to be a mechanic because he always found them honest.I couldn’t agree more. Big Jim’s has always been honest, up front, and very reasonably priced
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January 2024 by Jen B
After driving over a large chunk of ice/snow, my vehicle was making a grinding and creaking sound. I put it off for a few days and let it sit in the garage, worried the repair was going to be expensive. My husband called to see if they could schedule us sometime in the next few days, but they were able to get it in immediately that afternoon. Andy had the issue diagnosed and fixed within 20 minutes and said it was free of charge since it was an easy fix that didn't require new parts. We are very grateful for Andy's time/expertise and would have happily paid to have us safely back on the road. There are few things I dread more than going to a repair shop, but we will definitely be bringing our vehicles back in the future if(when) they are in need of service!
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January 2024 by Randy Meyer
Contacted Andy about an issue with my wife’s 2015 Chevy Cruse , setting a check engine light. Was contacted in a timely manner, spoke with Sarah on the phone and dropped her car off the same day. Was left with the understanding that they could use it as filler work and much to our surprise it was looked at and repaired the next day after receiving an estimate which we authorized to go ahead with. I highly recommend Andy and his Staff at Big Jim’s Auto Repair to do your repairs to any of your vehicles. Was an extremely pleasant experience from start to finish and definitely will be back for future repair needs. Thanks for being in our community with an honest work ethic and fair pricing !
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January 2024 by Anthony Nelson
Very thorough pre-service inspection. Recommended flushing the brake fluid along with fixing oil I brought it in for. Brakes pedal travel felt a little to much anyway, so told them to go ahead do it. Huge difference. Feel like did wh ed n the truck was new.
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October 2023 by Steven Holmes
Andy was awesome, he let me use his loaner and met me at his shop on Saturday morning to pick up my truck. Awesome jobService: Tires
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October 2023 by Todd fandel
Andy at Big Jim's always very professional and a great guy to just talk to. He is always very passionate about anything he does. Highly recommend using his business
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October 2023 by Carrie Hantz
New to Cedar Rapids area and so glad to have found Big Jim’s Auto! They do a great job, are fast, charge fairly and I can’t recommend them enough.Service: Auto engine diagnostic
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October 2023 by Benjamin Eagle
The team at Big Jim’s is honest and caring. Always putting the customer first! Big Jim’s always finds a solution to any automotive problem you may have.Service: Electrical repair
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October 2023 by Andrew Meyers
I've always have a great experience coming here, very professional, fast, and a great job. Definitely would recommend.Services: Electrical repair
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October 2023 by Nate Strange
Very knowledgeable and professional auto shop. I will definitely be going back for all of my vehicle needs.
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September 2023 by Page Mendoza
Brought my truck in for having a check engine light on at 9am, Big Jim’s charged me $213 to tell me all I needed was a gas cap not even an hour later. Big Jim’s was to call me before any work was to take place to top it off, I will never bring my business here again.
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July 2023 by Aiolia
Full brake job with parts I purchased was completed in less then 5 hours, at a very good price. Great customer service, informative and friendly. I'll definitely be coming back!Service: Brake service & repair
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March 2023 by Adam Wells
Phenomenal service. The staff is extremely knowledgeable and friendly!Services: Electrical repair
