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February 2024 by Steve Noehl
Continously stayed in contact with me during the adoption process
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February 2024 by Stephanie King
Dirty animals looked in happy staff vary rude feel sorry for anyone that has to deal with them dogs were skinny sick
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February 2024 by Critter Crusaders
This is a top quality city shelter that takes in thousands of animals each year... from dogs And cats to exotics, birds and everything in between! An amazing group of advocate professionals saving the most vulnerable pets.
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January 2024 by Integrity
The real heros of cedar rapids keeping people and animals safe are animal control. Its a tough job! Thank you for doing it!
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January 2024 by Jen Hamilton
I took advantage of the pet adoption special!! I surprised my son with a new kitten!! ( Early Xmas present) The staff was very helpful and the adoption process went very smoothly! The facility is clean and organized!
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January 2024 by Peggy Herdlicka
Employees were so helpful. The building and rooms for the fur babies were very clean. The adoption of my fur baby went so smoothly Now I am the proud Momma to Pfeiffer Selina my orange/white domestic short hair kitty ?? She is an absolute joy. Thank you Cedar Rapids Animal Shelter for all you do.
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January 2024 by Gh0st
Is friendly and kind and very helpful
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December 2023 by Kayla Mathews
This shelter is very clean and well kept, the staff was also very friendly, even though I showed up last second with my other dog so he could meet Finn, the husky we adopted. That staff wasn't super knowledgeable about every question I asked, but that's okay because it can be tricky to know all of a dogs quirks without them living in your home.I had a great experience meeting Finn, he was SUPER hyper at first and didn't care about me or the kiddos but I don't blame him! We took him home after he meet my other dog and never looked back! He's the sweetest guy ever though he may look intimidating because of the marks on his face, he's got a mushy heart that just wants to be loved.
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December 2023 by Laurie Bien
My friend's daughter up and left her with 9 kitten's. Also her 2 daughters. We went up there and was told they would take them for a 50 dollar each fee. My friend is on social security and can't afford that. So they then told us that they were at capacity. Now 50 dollars each we will take them, just to help a lady out of a situation no room.She even took kitten food.She had 9 and we got it down to 5.
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November 2023 by kodie king
at least answer the phone geesh
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November 2023 by Nina
My experience with Cedar Rapids Animal Control and Care was absolutely fantastic. We have been looking to add to our fur family for months, checking shelters every single day. One Wednesday afternoon, I refreshed PetFinder and saw two blue eyed beauties named Wonton and Rangoon, presumably sisters. I sent in my application immediately, having missed out on many animals in the past I knew I had to act fast, and called the shelter to confirm they received it. I had the pleasure of speaking with Kelly, who was so professional and knowledgeable. She notified me that she just needed my current cats' rabies vaccine information, but they were about to close for the day and my current vet was already closed so they could not get that sent over in that moment. The next morning, I sent over all the necessary information first thing in the morning and waited for confirmation from Kelly. Once I received that confirmation, I was on the road to Cedar Rapids, Iowa.Upon arrival, almost 4 hours later, I was amazed by the facility. It is modern, clean, and spacious. You can tell that all of the animals are very well taken care of. At the welcome counter, I spoke with Crisstin and she is who walked me through the entire process. Crisstin was very friendly, professional, and knowledgable. She was also so patient with all the questions I had. After meeting Wonton and Rangoon (now Aspen and Alaska), I finished the process with Crisstin, received their paper work (which Crisstin was very thorough in explaining) and some kitten food and toys. Then I was officially on my way home with two little angels.I just want to say a big thank you to the staff of Cedar Rapids Animal Control and Care, especially Kelly and Crisstin. Thank you for accepting out of state adoptions. Thank you for allowing me to adopt these sweet kitty sisters together, they really love each other so much. They chase each other, they sleep cuddled up next to each other, and are overall so happy to have each other's company.And a HUGE thank you for all that you do in saving so many precious animal's lives and giving them the opportunity to have a fresh start in loving homes. It is truly inspiring.If anyone reading this is contemplating adopting from CRACC, please know you will be in fabulous hands.
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November 2023 by Shelby Eipperle
Staff is unprofessional and the policy of first come first serve is flippant and arbitrary. At the center of the issue seems to be Kelly, the shelter director.There were two cats posted as available on the morning of the 26th. At 10 am the shelter confirmed on Facebook that the cats were at the shelter and available. At 11:30, myself and one other person were at door waiting for the shelter to open because we were SO excited about adopting these cats. At noon, the doors opened and when we inquired about seeing the respective cats we were interested in and were told that wouldn't be possible despite us both being the first in the door with approved applications.We were told that these cats were being held for a purchaser from Illinois. The director had evidently promised these cats to someone the day before they were formally made available on the shelter's website. Despite the application saying that all adoptions are first COME, first serve. Meanwhile, I had just driven an hour and a half and was the first in the door. Additionally, a 3rd person comes in right behind us who had just driven over 2 hours to get there and informs that she TOO was told that she had an approved application and that she could have the cats.We were told that we could wait two hours to see whether or not this person from Illinois would show and only if she did not would we be able to even see the cats. And we did. We waited until 2 pm. The person from Illinois walked in the door at 1:45. We were not offered an apology, calls to the director have been unreturned, and grievances on the original Facebook post have been hidden from the shelter's timeline.I’m sorry, but conducting your adoptions this way is not in the best interest of the animals, nor is this the practice of an earnest animal shelter. Having policies that are so arbitrary that all it takes to adopt is a lucky-friendly phone call to Kelly and she'll promise you a cat site unseen.
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November 2023 by Julie Fobair
My cat passed away. I donated some food and litter that I hadn't opened
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November 2023 by Samantha Seltrecht
I have a puppy in the neighborhood in serious need of help and these guys are only open from noon to five…Seriously disappointing.
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October 2023 by Melanie Cullinan
Awesome experience!! Amazing staff, beautiful facility. Couldn't have asked for a better experience. We drove from Illinois to adopt a persian cat. Great experience, thank you all so much!
