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January 2024 by Rachel D.
good starter gym with loads of different areas to workout in. the hot tub is a good perk
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January 2024 by Brian DeBoer
Best gym in town. All the strength and cardio equipment you need under one roof. Not to mention the pool and hot tub!
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December 2023 by Allison Barnes
A great space with lots of equipment! Love getting in a good workout here. Areas for people who don’t like to workout in front of others and areas for people who do. Highly recommend if you live in the Cedar Rapids area!!
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December 2023 by Michelle Steil
The Custom Fitness gym has a lot of equipment, a sauna, a steam room, pool, hot tub, free weights, racquet ball rooms, tanning bed & an aqua massage bed which is wonderful after a workout. You have to make an appt for that, tho. They have 24hr accessibility for members. Also, members can bring a guest for free, anytime. I think they still have family swim on Sundays. Check it out.
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December 2023 by Adriane McClintock
Got a free 5 day pass to check it out. This gym has everything we were looking for and at an affordable price. Everyone has been very helpful.
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December 2023 by prince kabongo
I emailed asking to cancel my membership, they said I need to write a letter so I wrote them a letter but they kept billing I emailed again with no response I decided to call my bank and ask them to stop them from charging me, now they put me on debt collection for the past due balance ok good luck cause you’ll have to literally come to my house and physically make me pay cause its not happening, not a good gym and the equipment is rusty.
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December 2023 by Deontae Henderson
Been coming to the gym with my brother now and it’s a great gym. Staff is dope and people don’t annoy you!
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November 2023 by Austin Pieper
Staff could be a lot more helpful and friendly . Couldn't even tell me where the drinking fountains were on my 3 day trial . Didn't show around very well either
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November 2023 by Desma B.
Biggest scam of a company. My son paid extra to not be in a contract and to pay month to month. He sent in the cancellation form because they billed me for three months at one time. Now they are saying he paid more so payments could come out one month at a time. I had the same problem when I was a member so did other family members. Definitely would not come here. Negative stars here
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September 2023 by Ted Striker
The contract here seems to be drafted in a way as to not allow you to quit without suffering a penalty. The phrase caveat emptor was created with this place in mind. Let the buyer beware!Just from reading the reviews here, it seems apparent that the person who replies to them doesn't understand the difference between slander and libel and when each is applicable or even if they are applicable at all. What a weird thing to see in Google reviews for a local gym.Edit: see response from owner for another example of their idiotic claims of libel.Dear "the owner", people don't always use their real names on the internet, it is a very common safety measure. This doesn't mean a person did not have a membership at your establishment, this means the person didn't have a membership under ???? ?????? ???? ????.
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September 2023 by Ornella Ntole
This was the best experience ever, I loved the customer service, the lady at the front desk was just amazing. Definitely need more gyms like this one.
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August 2023 by Jordan Brunger
Me and my team are not from the area but they aloud us to come try their gym and we were so impressed with the staff and facilities. My favorite gym in the cedar rapids area by far.
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August 2023 by Q-lex Blitz
This gym was pretty good overall. The managers were friendly and respectful. They regularly wiped down the machines making sure they were clean and the gym it’s self wasn’t bad either. But they could add more racks for free weight barbell exercises
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August 2023 by Jamie Tucker
Custom fitness is HUGE. It looks small from the outside but enormous on the inside. I love all the accommodations they provide and very excited to start my fitness journey with them.
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July 2023 by Cory Smith
Edit: There’s no need to assume that I’m upset about the cancellation process I think we can handle this in a professional manner the point of Google reviews is to leave a review and that comes from opinions on the place it’s a good gym by all means and the legal bonded process to cancel is understandable more just upset about the phone call when I called to get info on cancelling and the fact that I didn’t receive a reply back for a week which is gonna set my 30 days from when I can get the mailed cancellation process pushed back farther meaning a chance that I could be charged more when it wasn’t my fault you guys hadn’t checked your “spam” folder. Decent gym could use some extra cleaning but that’s aside from the point it just has some stuff to work on and hope it fixes the flaws in the future.
