-
January 2024 by Rebecca Schulte
I have had State Farm for over 2 years now for all of my insurance. Their prices are very competitive and their customer service has been excellent!
-
January 2024 by Kaimee Akers
Maria at State Farm did an excellent job summarizing my auto insurance coverage options. She went above and beyond to also help me to better understand their billing process when suspending and reinstating vehicles. She took her time with me, and upheld very professional and informative mannerisms.
-
January 2024 by Claire Christianson
Anna at State Farm is awesome and very helpful. I now have all of my personal, business, and life insurance plans through State Farm and I could not be happier. Highly recommend!
-
January 2024 by Terissa Hansen
Loved working with Anna and Doug! They were super informative and helped us pick the best choices for our family’s needs.
-
December 2023 by Levi Williams
I worked with both Sue and Marie. Both went above and beyond to help me with an issue involving my auto loan. I had to make a phone call and they did all the work to save me almost 10 grand on a loan. Definitely recommend their service. Quality and care is top notch. Thank you both again!
-
December 2023 by Tonya Saddoris
Everyone is so kind and helpful! Sue and Doug have been incredibly supportive, communicative, and truly care!
-
December 2023 by Janet McCune
Doug provided me with understandable (not insurance lingo) information and suggestions which helped to perfectly tailor my insurance to my needs. I am in my 60s, and this is the first time I was encouraged by my insurance agent to set up a meeting to go over my policies. I'm glad I did; Doug helped me save money on premiums.
-
December 2023 by Cortney Graber
So far so good. Just became a customer, have been a progressive customer for years, but the home owners insurance became too expensive. it surprised me that State Farm could beat progressive, but this office did. We will see how the relationship goes, but the initial correspondence and the contact has been very positive.
-
November 2023 by Tom Olson
I very much enjoyed visiting with Doug and his team after having spent several years working with firms that provide only on-line contact. They provided excellent and friendly face to face discussions while evaluating my coverage options. Best of all, I feel I have someone I can trust to provide the best insurance for my needs; while at the same time, providing very competitive rates. I highly recommend Doug and his team.
-
November 2023 by Geri Ferch
I called Wednesday, Nov. 11 and Marie took my call. She was the most helpful person I've ever had the pleasure to do business with. She was helpful, gave me the information to make an informed decision. Because of the information I decided to change some of my coverage and saved me a lot of money. This pleasant intelligent woman needs a raise. Treat her well. Thank you.
-
November 2023 by Shelby M
Absolutely OUTSTANDING customer service.I had a million questions about my policy and Anna was an angel. She was patient, thorough and very kind. Thankful for this specific State Farm location!!!!!!!!!!!! A++++++++
-
November 2023 by Traci Biddle
I spent a couple weeks getting car insurance quotes after receiving an unexpected cancellation from my prior car insurance due to an accident. Anna Christianson was very patient with me as I got quotes from other insurances and gave me multiple quotes based off of "what if" changes in an attempt to lessen my premium. Ultimately, State Farm gave me the best coverage for the premium. Anna was very helpful in the process and I didn't feel pressured to make a quick decision. I would recommend contacting her to assist you with your needs. It was a good experience!
-
November 2023 by Mark Hermann
I was very comfortable talking with Doug. He answered my questions and asked great ones too. He was very competitive but most importantly his coverage was better than what I had. He built a sense of trust which I hold as the top issue when dealing with any other salesperson. As a salesperson myself, I can be very critical of sales people but Doug met all of my expectations. I would highly recommend this State Farm agent.
-
November 2023 by Ralph Penland
My experience with the Doug Valentine agency, over quite a few years, has been terrific.Sue Christensen has been my primary contact there and the highlight of the relationship. Sue has always been professional, personable and effective in all our dealings.I actually came to State Farm because of Sue. When she handled a minor incident that involved a family member, I was impressed with how much she did on behalf of her client—well beyond what was expected.So when I needed insurance in Cedar Rapids, my first thought was Sue.On a scale of one to ten, Sue rates fifteen. She exceeds the benchmark by about 50%.
-
September 2023 by natalie cornejo
I had wonderful customer service !Sue went above and beyond for me . She genuinely cares about people’s concerns and problems, I spoke with her at length of insurance quotes ect.If you want great customer service and a reliable insurance company I highly recommend!!!
