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November 2023 by biggie 2316
Been 2 weeks and still no glasses. My wife and son went to another company for their glasses and they picked them up 5 days later. This is completely unacceptable considering Dr Fitzgerald's office charges 2-3 times more than about anyone else. This will be my last time I do business with them. Update talked to Theresa and she couldn't have been more rude. This just goes to show my feelings are validated
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November 2023 by Adam Tieskoetter
Had an appointment today with Dr Yehyawi for a scary condition with my left eye (loss of vision). He was AMAZING! Very calming and reassuring. Was very thorough explaining the condition I had and treatment moving forward. I can’t say enough about how awesome he was. 100% recommend!
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June 2023 by Jean Pfiefer
I have been a patient for more than 7 years. My glasses were scratched and I was having trouble seeing, they said I could have an appointment in three months. If you are thinking about becoming a new patient, you might want to go somewhere else as they have too many already.They didn't seem to concern about losing me as a patient, so "bye-bye ."
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June 2023 by Tiffany Phillips
Dr. Hotsenpiller was SUPER rude and condescending as she talked to me like I was the stupidest person she’d ever met. Mind you, I am a working professional with a master’s degree. I have never been treated so poorly in my life by a medical professional. I saw Dr. Fitzgerald a while back, and she is such a kind and compassionate person. If you can see her, I would. Definitely pass on Dr. Hotsenpiller.
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June 2023 by Jerry Simmers
I’ve been wearing glasses for 37 years and have been going to this facility for roughly about 5 years or a little longer. I have never had such a poor quality of glasses in my 37 years. When a person spends over $1,000.00 between my out of pocket and insurance I surely expect something better than half cobbled cheap glasses. Junk in my opinion!!
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October 2022 by Bobbie Mobley
I've been going to Fitzgeralds for quite a few years now and I've never been disappointed. They've always gone above and beyond. Most places you're just a number. I explained the number of events happening currently and they accommodated me perfectly. I recommend them whenever I have the chance and would never want to go anywhere else.
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August 2022 by Elise Kukuzke
Dr.Fitzgerald is the most knowledgeable and caring person in the vicinity. She has away of finding information about you beyond your eyes. I admire her immensely. She is a 12 out of ten.
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March 2022 by Walter Burke
They are very professional , yet they also make you feel relaxed. I am very pleased with Dr. Fitzgerald and company.
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January 2022 by Dana Myers
Got a new pair of glasses replaced and then when I had my appointment I got prescription sunglasses, I could see so much better than my glasses. So why can't I see like that with sunglasses?
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January 2022 by Gwen A.
My son lives in Cedar Rapids, but I do not live in Iowa. On New Year's Eve afternoon he called me with an alarming eye problem: extreme and worsening blurry vision along with excruciating pain if he opened his eyes at all. He had no eye doctor, and he could not visually function to find one. I searched on line and called your office based on your good reviews. Julie told me that the office would close within the hour due to the holiday, which I completely understood -- but then she asked if I could hold. While I was holding, my son called back to say his wife had gotten back to him and was able to get him in to be seen. I had accidentally dropped the call with Julie, but she called me back to say that a doctor had agreed to stay late to see my son. I cannot find words to express how much it meant to me how kind and compassionate the people in your office were to a total stranger on a holiday. I just had to tell you how much I appreciate that!
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August 2021 by Dale N Esther
Awesome group of Eye Doctors!
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June 2021 by Deb Hoyt
Everyone was wonderful!! I especially liked the lady who does cranial sacral therapy. with a head injury I'm not myself. I really liked that everyone thoroughly explained each treatment. I feel better after one day of treatment!
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June 2021 by Connie Sanders
I drive from the far side of Marion and that will explain how much I admire Dr. Fitzgerald. She is the most dedicated and kind doctor I have ever met. There isn't enough room here for me to list all she does for her patients. Suffice it to say, she is the best!!
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May 2021 by Nick and Hannah Wellman
This was my first time going after having a bad expierence elsewhere. The wait time was not ideal. The front desk staff was nice and helpful. The optometrist was also nice and thorough. Explained everything, and answered all of my questions. I chose not to buy glasses from them so I was given my prescription but didn't get my PD number which is needed to order glasses. I called and asked about it. The gentlemen I spoke with was very rude and talked to me as if I was a bother. Not sure if I will be returning or not.
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May 2021 by Stacia Salyars
I had an appointment to come pick up a pair of glasses today and when I came in I waited patiently to get my glasses, and I did not have a pair on when I sat down. As soon as I sat down, a lady that was older with long brown hair looked at me and said "Where are your glasses? Do you wear contacts?" I told her that I wear glasses, but I did not have them with me. She then said "Well, how can you see? Aren't you blind?" All the other staff are very nice to me, but this lady was very rude.