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September 2023 by Brandi Zimmermann Coleman
Service department is outstanding and always get our trucks in right away. Hands down the best dealership we go to!
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July 2023 by Jeffrey J.
I took my truck in to get a p.m. they grease the front end took off the front quarter bumpers. Bought some wipers went to put them on touched quarter bumper and it fell on the ground had to have them come reinstall it. 1500 miles later my other side fell off and lost it. Took it to gator to get replaced and they wanted to charge me because they didn't do their job right. my inverter went off every day and a half. They said it was the drivers fault. I couldn't change where the fan went to. only came out the vents they fixed it took the driver side panel off. Did not replace the cover for the screw on the dash because they broke it and broke one of my vents and electrical taped it back on. for $225 an hour I expect red carpet you can sit 4+ hours for a PM even if you have an appointment. I definitely would not recommend this dealer.
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June 2023 by Jodie Pereyda
This place and the employees are GREAT!!! Always have a good experience when bringing my truck here.
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April 2023 by Darren Robeck
Top notch service!!friendly and welcomingFast and efficient my 2016 volvo had an issue with loosing prime of fuel system , they diagnosed issue and gave a reasonable cost to repair. had injector cups and injectors replaced same day I am very satisfied and will not hesitate to recommend or return when i’m in need of service again this was my second visit and both times i was treated well
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April 2023 by gulbey caferoglu
I have a new 2023 volvo 860 and only 10k miles on it , I had an issue with the steering wheel and some codes popped up on the dash, I was passing by with a load ,stopped by there and told them my issues and see if they can check it out , they said yes and it's under warranty I shouldn't worry about it. After they have done with the codes but they couldn't find out the problem with the steering wheel and spent only 1 hour for it.AND GUESS WHAT I WAS BILLED $883 LABOR FOR A BRAND NEW TRUCK WHICH STILL HAS BUMPER TO BUMPER WARRANTY !!!! AND THE SERVICE GUY TOLD ME THAT I SHOULD CALL MY DEALER TO GET IT REIMBURSED IT NEXT DAY.BUT I HAVE TO PAY THEM AT THE MOMENT.That truck had the same issue a week before took it a dealership in New jersey didn't get charged a Penny!!!TOTAL RIPPED OFF!!!DO NOT WASTE YOUR TIME AND MONEY THERE !PLEASE I BEG YOU READ OTHER REVIEWS AND TAKE PEOPLE'S REVIEWS SERIOUS!!DO NOT GO THERE!!
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April 2023 by Al Korpi
Needed a drivers window replaced. GATR had one in stock and got me in immediately when they opened. I was back on the road later that morning and was still able to make my delivery in Milwaukee that evening. Great customer service. Highly recommend. Thanks GATR. ?
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April 2023 by Dawn Withrow
Good truck place as long as they plug everything back in properly, don't bend your fender panels and keep their mitts off the radio when doing test drives
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April 2023 by Pavel Soldzen
No much words just my experience today) they milk you for money for nothing and don’t care about your time)
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February 2023 by Brian Gutting
Sam in cedar Rapids ia was very nice and knew what he was doing buying a new semi thanks
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October 2022 by Dovlet Babayev
I would stay away from this dealership. Poor customer service. I personally purchased 2 new trucks from them. Pdi’s not done on both trucks. If you even ask a question they will give you an attitude like I’m doing you a favor. Too rude. Unprofessional staff. Specially that Called David.Shame on you Volvo to have your trucks handled by this type of dealerships. None of my truck driver friends will ever go close to this dealership.
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October 2022 by Owen P
If I could give it 0 stars I would… just horrible people let alone the quality of their service. Wouldn’t wish trying to deal with them on my worse enemy. Good luck.
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October 2022 by Atajan Babayev
Horrible Customer service. David I believe he is sales person was very rude over the phone. Would not recommend to anyone needing service.
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September 2022 by andrew M
i know sometimes we dont have a choice this time i got to deal whit this shop, they charged me 4k for working on the engine harness ,basically only labor, they need to find and fix it couse of shortage, 10 days after i took the truck ac wasnt working, i was like should be low freon,now another 10 days in another shop just to find out it was what this guys did, they connected back like they shoudnt ,now they are saying its in my head and not theyr fault , over expensive scam shop thats what i can say, i can see it they will find 1001 reasons not to pay the bill,what a waste, if you drive a older truck and speak whit a accent means they can make you go out of bussiness ,talking nice it dant mean a good service, skip this place if you can
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August 2022 by Krasimir Petkov
Outstanding job from the GATR Cedar Rapids part department!I had my truck at another shop to get aligned. They could not align it because my Tie Rod tube was bent. They DONT HAVE ALIGNMENT otherwise I would take to them. I called the GATR parts - the part was in stock and they delivered it to the shop I was getting the alignment at. I appreciate their customer service and recommend them highly!
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August 2022 by Eric Ross
Had an interview and gave her truck hoping all one well hoping to actually climb on board give me a part of the team