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March 2025 by 99
Found a DeWalt tool on sale on the website. No mention of online only. Go to store and they would not sell at website price. I had to buy item back then purchase online then wait 30min to pickup at customer service counter... This is the absolute most frustrating thing I've ever dealt with. I WILL NEVER COME BACK EVER AGAIN TO THE STORE DUE TO YOUR CORPORATE POLICIES! THIS IS STUPID IT SHOULD NOT HAVE TAKEN ME 30 MINUTES TO MAKE IT A 5-MINUTE PURCHASE WHEN I LITERALLY HAD THE ITEM IN MY HAND...
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March 2025 by Melinda Green
We ordered an exterior door in Morocco red online. We received a bright orange door and were told there was no provision for returns because it was ordered online. The online representative said there was nothing they would do. We now have to paint a brand new door and absorb that cost. I would be careful doing business with Home Depot.
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February 2025 by Ernie Rundall
I like going there
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January 2025 by David
Good store Fair selection
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November 2024 by Bernard Hughes
Staff is friendly
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November 2024 by Jonah
Open more registered lines so you don't have to be constantly hovering at self checkout to see if we stole anything.
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September 2024 by Scott
Helpful and friendly. No viscous dogs.
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September 2024 by Insert Name
Horrible Customer Service, the people in the Lumber/Pro Area was the ruded person I've ever met. Literally left to take my business to Fleet Farm, Sucks I'd get introuble from the wife for going there so often 😅 Well never again. If you want good customer service then this location is not it, only the woman in gardening with colored hair has people skills. Well my 2000$ I had for Insulation and Hardware will be taken somewhere else.
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September 2024 by Will Gnewuch
Ordered a garage door. It took over 3 months to finally get everything resolved and now that it's taken so long they are not willing to assist me with a installer since my contractor had to take on other jobs.
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August 2024 by Mikkayla Leigh Ann
Very rude staff
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August 2024 by Lisa Turner
Really bad experience with a zero turn lawnmower. Believe I was sold a "lemon" only used once for 10 minutes and hasn't worked since. Home Depot has been literally no help at all!
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July 2024 by Joseph Seaborn
🔴 I bought a washer/dryer set for a home I am remodeling and still not moved into yet. Once I started the washer w/o clothing, it was very loud. I requested someone to come out and look at it. They did.. ran water and said the sound was normal. I aired my concern as I told them I would not be living there for a few more months. They said that would be no problem if I had issues after I moved in. I'm still not in, but washed a bath towel and small dog blanket. The noise sounds like a freight train during agitation with two doors closed and the far side of the home past the kitchen that separate the laundry from the living room requiring me to turn up the TV volume to help drown the sound. I called and have been told that I cannot exchange it because I only had 48 hours which I was not told.
I recorded a video with the sound which I wish I could leave here. But Home Depot does not seem confident enough to make it easy to even leave a review.
🔴 Shop Best Buy. They match or beat anyone's prices and back things up.
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July 2024 by Taylor Hoskins
Do not use their carpet center. We got new carpet through them. They ordered the wrong carpet without consulting us or asking us which one we wanted. Then when we asked to get the right carpet they told us no and that we can take the wrong carpet and get $250 back or we can get HALF of the full order back to go elsewhere. We also had a staff member admit, in email, that they messed this up, not us. Are you kidding me? We have been battling with them for 24 days now and this carpet is for our daughter's nursery, which we can't set up because they keep jerking us around. Save yourself wasted time and money and go elsewhere.
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June 2024 by Terrance Brownell
Helpful
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June 2024 by Lloyd Richards
They didn't have what we were looking for that day.
