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September 2023 by Dan Hammer
My experience here was up and down like a roller coaster. I wanted them to C&A a fuel system issue my truck had. I expected a day or 2 on this ordeal. Nope. Took all week. They found an electrical problem with my low pressure fuel pump. Great. They fixed that. I also said replace the leveling valve and give me an estimate to fix my fuel bowl sensor. I’ve had that bowl off dozens of times changing filters. Could’ve done it myself but never did so I asked them to let me know cost. I got the truck back after an asinine bill of $2600 for a little over 600 in parts and about 1400-1500 in labor for 6 hours. Way over priced. They changed the fuel bowl entirely with new sensor and all. Didn’t give me the quote for that just ended up doing it. Truck still had issues. I got pissed and they tried to make it right with a free overhead adjustment thinking my valves were the issue. I appreciated that thinking that maybe they aren’t so bad after all besides price. Well, I got the truck back and I drove it for 2 days. It feels like it’s quite low on rpm’s now however it does seem to run strong and gets better mpg so that’s not my issue. My complaint is price and also the fact they didn’t replace my valve cover gasket during the overhead. So, a gasket that wasn’t leaking before is now pouring oil out. It was puddles everywhere. The engine was soaked in oil. I had to spend my time after midnight in a truck stop parking lot replacing a gasket that they should’ve done when the cover was off. I had no choice because it was not safe to drive with that much oil leaking on the exhaust. I didn’t want to take it back to them and waste more of my time so I did it myself. They were able to fix my low pressure pump, but their labor price is way high and they caused me a lot more grief with wasting a week of my time plus this valve cover gasket.
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September 2023 by Ryan Snitker
Solid company and people. They put a transmission in my dumptruck, and it kept having a couple issues. They took the dumptruck back, and fixed it with no questions asked. I have used them in the past for other things, and have been happy with them each time.
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April 2023 by Robert Amos
Fast and courteous service. One of the best around
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February 2023 by OCT Trucking
This shop was recommended don't take your truck there.I had a driver for vacation had that truck in this shop for repairs. told them to fix it . The bill came back 2 times higher than was told. I then complained about the bill they readjusted it. The truck had wheel seal repaired less than 62 days same one went out was told nothing they could do to help me. Please find another shop. for your peace of mind . There is so much more to write about don't have enough words on comments.
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August 2022 by Ismael Toto
APU unit wasn't cooling & now working fine but little pricey for the job.
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May 2022 by James Moran
Replaced my generator link belt on my apu and here we are 3wks later and it's busted already.
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October 2021 by Jenifer “Owens” Lower
These guys are amazing. I know everyone is super busy, but we limped in, and these folks found the parts, and fixed it, and put us back on the road. I would recommend then to anyone!
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July 2021 by Rick “Pickle Rick” Sanchez
always a pleasure working with these guys. they know what they are doing and go out of their way to make sure the job they are working on is done right the first time.
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April 2021 by Doren Walker
I'm a busy man these people get me in and out I really appreciate it thanks Jesse
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February 2021 by Inocente Fuentes
the place has very good conditions for truck mechanics..but the price paid is extremely expensive it is like double that of any other place..for me it would be the last option ..
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December 2020 by mark schumacher
great service, very clean I was impressed because I asked them to get me in and out quick, and they did just that. Large facility easy in and easy out.
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October 2020 by Brian Prine
Great people and great service! IPS knows their stuff and offers a great experience. A pleasure to work with!
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September 2020 by Martin Theisen
Better job and people than I deserve. They are outstanding.
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August 2020 by Scott Monroe
Great service got the truck in the shop as soon as I dropped it off.
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December 2019 by Chad Vance
Excellent customer service!!!
