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April 2024 by Janell Lopez
Bryan was awesome to work with. I had changed my mind about the color the day after placing the order, and he quickly made the update and sent me the updated invoice. He was very honest and helpful about the best type of fabric choices for pets and kids. We had a great experience.
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April 2024 by Glenn Kieler
Salesperson was very knowledgeable and friendly.
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April 2024 by Peggy Hartzell
Excellent customer service! Ray was very helpful on my initial visit to the store with good suggestions based on what I described. I also utilized the design service with Haley and she was so helpful and patient with all of my questions and decisions. The software visualization of my spaces and sample pieces really helped to see what was possible! Very nice selection of products at this store, too!
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April 2024 by Steve LeClere
I wanted to purchase a lift chair for my father. The staff was very friendly and professional. They worked very well with my situation and accommodated my needs for when we would be picking up the chair. Thanks a bunch!! ?
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April 2024 by Erna Halemeyer
Great help, kind and courteous. Showed me all I was interested in and offered options of color.
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April 2024 by Victoria Barnidge
An excellent interaction with Jonathan. He was knowledgeable and courteous. We found just the right pieces of furniture for our home.
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April 2024 by Janae Henningsen
I am so pleased to have done business with this Cedar Rapids Lazy-boy location. Bryan Hansen-Hardwick was beyond helpful and of great service. Who says you can’t have all 3: quality, service, and price? Thank you!
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March 2024 by Jonathan Ibarra
Was a great experience, great attention.
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March 2024 by Mark Kurth
The sales man was very informed. Was able to answer all questions.
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March 2024 by Jody Kasal
Ok so far not so sure on white glove delivery and step up. I'd really appreciate it if that would really happen, I strongly doubt it will.
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March 2024 by Shana Kargbo
Very nice people to work with a willing to price match when I saw the same thing on their website for lower price. Thanks team! It was nice to work with people and not just purchase online?
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February 2024 by Matthew McPherson
Ray was great to work with, he listened to me on what I needed and showed me what I wanted right away. Walked out with exactly what I went in for.
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February 2024 by Jennifer Horning
The entire staff at La-Z-Boy was awesome to work with. From designer Haley to Salesman Bryan to Manager Johnathon, they went out of their way to find the pieces of furniture I was looking for.They were not pushy, and were more than happy to make suggestions, and/or changes as I narrowed my choices.When I was ready to order, they let me know about the Presidents sale where I could get 30% off everything and free delivery. They didn’t have to tell me about that but they did. I just ordered my furniture yesterday.I would recommend the crew at La-Z-Boy in Cedar Rapids.
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February 2024 by Cindy Lightner
Great customer service! Very helpful.
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February 2024 by Carol Meyer
Excellent experience! Looking for a recliner .All the associates were pleasant and we were always greeted when we came into the store, which says alot for the training Bryan, the store manager invested in his employees. Phil was our sales associate, can't say enough good things about him. Answered all our questions, looked things up for us. Very helpful without being pushy.Thanks to Phil and Bryan, we now have a recliner I can use in time for my knee replacement. Will definitely be back when we need more furniture. Thank you Phil and Bryan!
