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March 2024 by Thomas Hayes
The most helpful and friendliest experience I have ever had getting my glasses adjusted while on travel from out of town!Alisha and Daniela are a pleasure to work with and will not only help you with your glasses - they also give an out -of-towner like myself great recommendations for local establishments! Thank you for what you both do!!!!! ?
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March 2024 by Trae Gesling Jr
Straight up cuties with booties.Nah all jokes aside they took really good care of me, and made it possible for me to get new glasses
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March 2024 by Terri Lee
Laura is fantastic!!!
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March 2024 by Chris Fraser
Great staff and help, able to picot when challenges thrown at them and Great to see team work in those situations. Past customers come in just to say hi
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March 2024 by DAVID ABODEELY
Needed glasses repaired on a Sunday afternoon. Maria got right on it and got them fixed..cleaned..and adjusted within 15 minutes of my arrival! Even though I did not purchase the glasses from Lenscrafters there was no charge! Thanks Maria and Lenscrafters!!
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March 2024 by PS Duncan
Dropped into LensCrafters to get my eyeglasses adjusted. They didn't need much of an adjustment, but Ashley could see the problem. They now fit SO MUCH better. Thank you! BTW...Lens Crafters is the ONLY place where I can get the perfect adjustment for my eyeglasses! Hands down! Thank you, PamD
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March 2024 by Dylan Muszynski
Great customer service
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March 2024 by Anil Kalmoni
Always so helpful when finding new frames!!
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January 2024 by Steve Swanson
It was great. Especially the help.
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December 2023 by Grant Calkins
Alisha just adjusted my glasses for me and they’re perfect now! She was incredibly personable and kind. Give her a raise! I always get incredible service at this location
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December 2023 by Ben Hauptmann
Went to the other side of town first and got treated horrible, and like I was an inconvenience (edgewood rd) drove over to this location and dealt with Ashley. Hands down, great customer service, she was able to help me, and I was out of there in less than 10 mins. I will be going out of my way to use this location. Thank you for the great customer service.
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December 2023 by Michael Aswegan
The staff here really took care of me with the upmost level of customer service. I cannot recommend them any higher. I will definitely be going back and highly encourage anyone to give them an opportunity. Maria you ROCK!! Give this woman a raise!!
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December 2023 by CBUCHS. CB
I cannot say enough about this place! Great and thorough service and they went above and beyond for customer care!! Would highly recommend!
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December 2023 by Junior Jimenez
Had to go in because my glasses needed repaired (lens had popped out because I slept on them), and as soon as I walked in, the team lead (Alisha I believe), walked up with a smile and helped me within seconds. Fixed my glasses and even cleaned them for me too. The other lady at the counter, who I didnt catch her name, was very friendly too while I waited. Thank you so much! That's what I call customer service.
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November 2023 by Heidi Jones
My 80 year old Mom had her small-town local eye doctor appointment scheduled for 9 months, then the day before, the office cancelled and couldn't get her in for 5 months. WHAT? I got online to the LensCrafters website and had her in for an exam in 2 days! From the minute we walked into the store, the staff was friendly and professional. We started with Maria, who did the preliminary exams. She was so sweet to my mom and allowed me in the exam room with her. This was our first experience with a tele-doctor doing the exam, and that was impressive and fun to watch! Dr. Khatri was very professional and even pronounced my Mom's last name correctly (very few do!) Next, it was on to picking out new frames, so we worked with Alisha. We honestly had FUN having my Mom try on a gazillion different frames until we found THE pair. A lot of times, going to an eye doctor can be stressful, but the entire staff made this a really enjoyable, easy and laugh-filled experience. I would highly recommend this LensCrafters store. They made my Mom feel like she was appreciated and everyone did what they needed to make her feel comfortable and in charge of her own decisions, all without feeling pressured just to make a sale.
