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March 2024 by Jason Michael
The stuff is very helpful and I enjoyed the shopping experience at the store pretty much every time, but sometimes it can be difficult to track down an employee when you really need some help.
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February 2024 by Candice M
This Menards is my favorite out of the Cedar Rapids locations, and Iowa city location. I’ve been coming here for a few years with my partner, and haven’t had a bad experience. Just the last couple months though we have had two run ins with the same cashier that has started to put a damper on our visits. She is an older woman at the front end who has been our cashier twice. Both times she has checked us out she has completely ignored any conversation we try to have with her. I completely understand some people it’s hard to hold conversations, or get overwhelmed with what can be extremely chaotic. We usually don’t mind when people don’t want to have conversations, except while we are either paying or she is about to scan our items and we say hello she has stared at us blankly, turns around and will start talking to the other people in line, and the person who is about to leave check out. I thought maybe she was having a bad day the first time, but for it to have happened a second time in the same manner isn’t okay. We actively avoid her when we go in now because it feels rude and we don’t want her to ruin our mood. My receipt says her name is Angie.
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January 2024 by Jim McKee
The prices are higher for most products compared to other vendors. Their delivery charge is ludicrous! You have to pay more to just get it in your door!Folks are friendly for the most part. They are very helpful when you can find someone.There is everything you can possibly need there from screws to furniture.
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January 2024 by Kristy Smith
Don't go here they will never get better
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December 2023 by K Dd
On Monday night December 18 two front end employees wearing yellow vests were found standing inside the cart corral talking to each other for a long time. Not doing their jobs. They need to do their jobs or punch out and go home. Not acceptable. We need and apreciate yor business is not acceptable for this place. We need and appreciate your business is not acceptable response for this place
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December 2023 by Hailey Zerba
Phone didn’t charge in the obese chair. They have this big chair for big people but can’t fit my big phone.
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December 2023 by Anthony Giannelli
I've been coming to this Menards for some time and live very close. I had easily my worst experience here trying to rent out a polisher/buffer - starting just after 11:00am today.DO NOT rent any of their Polishers. I made 3 separate back and forth trips here today due to being provided wrong parts, gear jammed in the brush attachment, and employee lack of knowledge about the machine. Over a period of 2+ hours I was eventually told I'll be reimbursed since they could not unstick the brush attachment (stuck from previous renter) that they forgot to give to me during my first (and second) trip....Thanks for the reimbursement I guess.. more compensation for MY TIME lost & inconvenience would have been appreciated.Edited (1:10pm):They (Noah) called back at 1:05pm and was able to get the gear off so it could work and I didn't have to go somewhere else for one. They also restarted my 4 hour rental window and compensated additional time for the inconvenience. For my 4th trip here today, I improved this rating from 1 to 3.Edited again (6:33pm):I returned the polisher and brush back just after 5:00pm for my 5th Menards Trip ??. All compensation promised previously was forgotten (or not noted in the system between different personal) ????. They attempted to charge me for returning it past the 4 hour limit.. and I had to relive/explain the situation ?????? The manager Wendy came over again later to correct the situation. She has been experiencing this whole situation of.... FUN.. all day with meI still would not recommend anyone else use this Polisher/buffer. It has seen MUCH better days. It was $25 for 4 hours... I'll just leave it at that.. you get what you pay for. The wheels added scruffs into my floor while it was buffing ???????? Ironic that it would buff out scuffs while creating more at the same time haha (it created more scruffs then it would polish away) all I can do is laugh at this point about the whole traumatic experience - changed from 3 to 2 star.Wendy & Noah provided great customer service to try and make the situation right. 5 stars for them all around. I appreciate their time and effort. I STRONGLY recommend Menards get a new polisher all together - for their customers and employees.
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December 2023 by Deb Langguth
Went to the SW Menards today to get hardware to assemble an end table. Though they didn't have everything I needed, Cody in hardware spent an immense amount of time with me, helping me find most of what I needed, and searching on his phone for the parts they don't carry. Kudos Cody. Great customer service!
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December 2023 by Vikki Novak
I thought there was a poor selection of the small fleece blankets. No holiday prints or colors that I could see.
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October 2023 by Gianluca Soffiati
I stopped by early this morning for a lawn mower blade and some wild bird seed and this shorter younger gentleman with longer hair named enyeto helped me. I told him I didn’t want seed that would make my birds any crazier because they were already wild enough and he assured me that wasn’t the case. He was so caring and patient with me. I’m older and haven’t been feeling well and the way he took care of me while I was Ill, I loved him!!! 5 stars will definitely be back!
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September 2023 by Eli Nesmith
You guys realize the phones don't answer themselves right? Tried calling multiple times for an HVAC replacement quote but can't get through past the receptionist. No wonder these guys and home Depot are going bankrupt.
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July 2023 by Brianne Ulrich
We had been shopping for decking all over town. When we went to Menards, we met Clayton who was just amazing. He walked us through all the details, worked within our budget to get us the best product for our money and even offered to be a Q and A guy during our process. I would highly recommend!!!
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July 2023 by Edith Chase
Thank you for locating what I needed. I was in and out in less than 15 minutes. My kind of trip.Again, today, the young man in plumbing created what I needed to repair a broken toilet value.
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June 2023 by anthony cat
Menards is a great store, this location has a very helpful and frienldy Staff. I can say just like any Menards they have a huge selection of items and there prices are very low. They do a great job of helping customers and they also have a large selection of tools, plumbing, metal, cleaners , paint, shipping supplies, automotive, outdoor furniture, camping items, house pest control sprays and traps. They have soo much stuff you could very easily be over whelmed
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June 2023 by Aiolia
As an applicant I was told that employees are not allowed to have piercings, colored hair, or visible tattoos.Good store to shop at.
