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January 2024 by Kimberly Mellott
Awesome
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January 2024 by Jimmy's Road Lyfe
I arrived with a bad turbo actuator late evening New Years day. First thing the next morning the men had my truck diagnosed and the correct path to fix it. There were some discrepancies getting the part overnighted but these were rectified and I was back on the road in just a little over 48 hours. The service manager John S was very knowledgeable and great to deal with. I would definitely recommend this service department. Also, the driver lounge at the dealership has a clean private shower and free laundry available to the driver's while they wait. What a great service for us to use.
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January 2024 by James Bryant
They got me up in running
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November 2023 by Mike Boothe
Got me me right in an fixed my issue which was caused by someone else. Great mechnics and counter people working there and took care of me. Explained everything clearly and would recommend them highly
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September 2023 by Angela R
**All Drivers*** We had a wonderful experience with this location. Tony and James were so helpful with our T680. They not only took the time to explain everything but also made sure we were comfortable with pricing. Understanding why is very important to me and Tony was able to do that for each repair we completed with them. We will definitely return for the additional repairs and will continue to do business. Price was reasonable and the time waiting was great. In this business time is of the essence and James understood that for us. Great Work!!! THANK YOU for taking care of our Sunshine!
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September 2023 by William Gainey
Had all intentions of purchasing a 21 T680 from you guys. But after a month of trying to get things lined up, I felt like I was being blew off. I'm not sure if it was because of my age, unfortunately for you guys. I had cash money and purchased a new t680 from elsewhere.
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June 2023 by Tank Butler
I stopped into the parts department last week while I was in Cedar Rapids and found this awesome dealership for all my parts needs. Dylan greeted me when I walked in and he was very knowledgeable. He worked with his parts manager, Mac, to get me great pricing on the filters I needed, Cummins, and PACCAR parts. The parts showroom is awesome and I will definitely be stopping in again soon! They also had a great selection of Kenworth apparel! I'll be telling my buddies about this place since we all go through Cedar Rapids weekly. Thanks for the great service and awesome staff!
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May 2023 by mou akoon
Hey folks! If your truck breakdown within Iowa, don't look anywhere else. This KW Cedar Rapids, IA is your best choice. They can get you in and out faster than anywhere else. They mean business. They are nice, fast, professional, and charge reasonable price, depends. Robert Peterson will treat you like a family; not like a carrier or driver, very understandable person. I'm happy with the their service. Again, if you don't want to waste your time and money, come this kenworth; you will thanks me later!
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May 2023 by Angie Davenport Rasmusson
We had an amazing experience with Kenworth! We were on the road from Florida back to Minnesota in a boom truck when the truck started hissing. We worked with our dealership in Florida and we couldn't figure out the issue. He connected us to Kenworth in Cedar Rapids and they were able to get us in quickly, fix the issue and get us back on the road. The team was incredible and they were fair and honest. We are so thankful for Kenworth! Thank you!!
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May 2023 by Zone Six
The Guy on the afternoon shift, Corey needs to check himself before someone checks for him. I never met someone like that at a professionalTruck service facility before. Still circling the vent wether he was told to act that way or not.
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April 2023 by Eric Bekker
Only place I take my truck. The guys in the service department are the best! Always getting my truck in and fixed in a timely manner! Very helpful and friendly! Great place to go!
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April 2023 by philip trapp
Best of appt booked ahead of time. Very helpful in finding parts needed, even if they don't have in stock.
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April 2023 by Cody Fowler
Great place great help clean and organized
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February 2023 by Chad Luzum
I normally don't do business in Cedar Rapids other then Truck Country. I was a little nervous at first when I contacted MHC. I spoke with a service manager named John Sniegowski. I told him I normally do because up the street from him. He re assured me that everything would be done in a timely and accurate manner. I was very impressed on how the manager treated me and his crew. I'll be honest. I haven't been treated that good in 20 years in the Cedar Rapids area. I will most definitely be back for future repairs and maintenance.The Luzum Group Inc.
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October 2022 by Marlenezemp Jacobson
Excellent employees. Got us right in to diagnosis problem, said would be easy fix; so fixed it?didn't have to wait in hotel over the weekend. Which because of college football game; probably would have been impossible. Excellent ?
